Web Content Specialist
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Web Content Specialist
Do you enjoy improving websites and making them more engaging?
Are you passionate about creating user-friendly online experiences and helping with content updates that resonate with people?
Do you like supporting digital projects and working with creative teams to bring ideas to life?
Reporting to the Website Manager, this maternity cover role is a great opportunity for someone early in their digital career to build experience in web content and make a real impact. We’re looking for a creative and enthusiastic Web Content Specialist who enjoys working with digital content and wants to help grow our charity’s online presence.
You’ll support the day-to-day management of our website, helping to keep content up to date, clear and engaging. Working closely with colleagues across the organisation, you’ll help ensure our content reflects our brand, supports our goals and provides a positive experience for the people who visit our site.
What you’ll be doing
In this maternity cover role, you’ll assist with creating, updating and improving website content, helping our website drive engagement and support conversions. You’ll work with teams across marketing, product and policy, as well as external agencies, to help deliver content that’s accurate, accessible and engaging.
You’ll support the optimisation of content for search engines and user experience, learning how small changes can make a big difference to performance. You’ll also help maintain content quality by following brand and editorial guidelines, and contribute ideas for keeping our website fresh and relevant.
With guidance from the team, you’ll help review content performance using data and insights, and support improvements over time. You’ll also help ensure our content meets regulatory requirements, particularly around debt advice, while remaining clear, supportive and easy to understand.
About you
We’re looking for someone who is keen to develop their digital content skills and enjoys learning on the job. You’re a confident written communicator with a good eye for detail, and you’re excited by the idea of working with digital publishing tools and content platforms.
You might already have some experience in digital content or communications, or be looking to take your next step in this area. You have a basic understanding of SEO, user experience and digital best practice, and you’re interested in learning more. You’ve supported content updates, improvements or optimisation before, and you’re keen to build on this experience in a supportive environment.
Equality, Diversity, and Inclusion
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
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Speculative applications
We'd also welcome a speculative application if you think you'd fit in with our team.