Warehouse Team Leader - Enfield

Vacancy at The Felix Project

Warehouse Team Leader- Enfield

Salary £ 31,000 - £33,000 per annum

Enfield - North London

Details

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

The Warehouse Team Leader is responsible for supporting the Assistant Depot Managers and Depot Manager with the safe and efficient running of our well-established charity food distribution warehouse. You will team lead staff and volunteers, coordinate daily tasks, maintain high standards of safety, and ensure that surplus food is received, handled, stored, and distributed effectively to our community partners. This role directly contributes to reducing food waste and supporting individuals and families experiencing food insecurity.

Ongoing training and personal development are central to this role, offering the opportunity to build confidence, skills, and leadership capability over time. This role offers meaningful opportunities for growth within the organisation.

• Lead, motivate, and support a diverse team of staff and volunteers to deliver daily food distribution activities.
• Allocate tasks and provide clear instruction, ensuring volunteers feel valued, safe, and supported.
• Deliver daily briefings to communicate operational priorities, safety messages, and general guidelines.
• Provide guidance and encouragement to team members of all experience levels.
• Promote an inclusive, respectful, and positive team culture.

• Oversee goods‑in processes, including receiving surplus food donations from retailers, wholesalers, farms, and suppliers.
• Ensure food is sorted, quality‑checked safely stored within chilled and ambient areas.
• Manage stock rotation and maintain accurate traceability records.
• Coordinate picking and dispatch of food orders to community organisations, ensuring accuracy and timely service.
• Carry out hands‑on tasks when needed to maintain smooth operations.

• Ensure all food is handled in accordance with food safety legislation, charity guidelines, and good hygiene practices.
• Support in maintaining accurate temperature monitoring and ensure cold‑chain integrity.
• Ensure the warehouse environment is clean, well‑organised
• Promote safe manual handling and ensure staff and volunteers use equipment correctly.
• Report hazards, equipment issues, or food quality concerns promptly.

• Respond quickly to operational challenges, finding practical solutions while maintaining service standards.
• Support implementation of new systems, processes, or warehouse improvements.

• Communicate clearly and respectfully with drivers, partners, visitors, and suppliers.
• Ensure accurate shift handovers so work continues smoothly across teams.
• Provide feedback to managers to support ongoing service improvements.

• Experience working in a warehouse, logistics, food distribution, or similar operational setting.
• Ability to team lead, motivate, and support a team including volunteers with varied experience levels.
• Compassionate, community focused, and committed to the charity’s mission to reduce food waste and fight food poverty.
• Good organisational skills and excellent attention to detail.
• Ability to remain calm, adaptable, and solutions‑focused in a busy environment.
• Good communication skills and confidence working with diverse groups of people.
• Commitment to maintaining high standards of food safety, hygiene, and health & safety.