Volunteering, Apprenticeships and Involvement Advisor

Empowering

Inclusive

Committed

Location Bristol

Salary £37,563 - £41,062 pa

Permanent/Full time/37.5 hours per week

This is a Permanent, Full time vacancy that will close in 20 days at 10:00 GMT.

About The Role

Are you passionate about creating social impact through supporting and involving volunteers, clients, apprentices and colleagues in all aspects your work?

We are looking for someone who is passionate about supporting people of all backgrounds and levels and can build strong relationships when interacting with them. You will empower volunteers and clients to get involved with various roles and initiatives while upskilling and supporting staff and apprentices to meaningfully engage with them. You will be comfortable in using digital platforms and other IT tools to work efficiently and ensure best practice across all areas of your work.

In this role you will:

• Contribute to developing and implementing a structured volunteering and client involvement service offer within St Mungo’s.
• Provide support, advice and guidance to staff on the involvement of volunteers, clients and apprentices within their service.
• Be responsible for onboarding and engagement of volunteers, apprentices and clients within your allocated region.
• Leading in the project management and running of our volunteer Reward and Recognition events and other initiatives.

About you

You will have experience and knowledge in the following areas:

• Designing, delivering and evaluating a variety of learning and development programs and initiatives.
• Current volunteer management and client involvement practices
• Delivering projects and events involving a range of stakeholders.
• Ability to plan, promote and execute engaging and informative events
• Excellent communication skills and the ability to influence and engage others

But above all, you will be an efficient and inspirational individual who isn’t afraid to innovate and go out of their way to support our volunteers, clients, apprentices and their team!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 11 March 2026

Interview and assessments on: 19 March 2026

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

• A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
• Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
• A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
• Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
• In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more? Click here to visit our .

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.

These include:

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
• Financial wellbeing platform offering loans, advances and saving options.
• Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
• Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
• Cycle to Work scheme and interest free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page.

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.

These include:

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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