Volunteer Ushers

THE MOWLEM

Theatre Cinema & Function Rooms

Volunteer Ushers Job Description

Volunteer ushers help in the smooth running of The Mowlem during live events and are a vital
support to the small team of staff. Answering to the Volunteer Leads, volunteer ushers will be given
an agreed number of shifts on rotas which may include morning, afternoon and evening sessions
depending on the type of live show booked; theatre, kids entertainment, live music etc.

In return, we hope that your time at The Mowlem will prove a rewarding and fun experience for
volunteers aged 16 and upwards.

Responsibilities:

● Meeting and greeting visitors to The Mowlem
● Checking tickets, showing visitors to their seats and helping them leave after the show
● Assisting with customer enquiries
● Keeping the venue clean
● Assisting in case of an emergency evacuation (full training given)
● Other duties as requested by the Arts Administrator or Operations Manager during the shift

Person Specification:

● You’ll be polite and friendly in your approach to the public
● You have an interest in theatre, cinema, the arts or other community events
● You are well presented, friendly, punctual and importantly, reliable
● You can remain calm under pressure (theatres can get very busy!)

In addition to the benefits found here, you’ll also be entitled to one free soft or hot drink from The
Showbar during your shift.

All volunteers must be prepared to complete a DBS check should we require one. The Mowlem is
a Registered Charity committed to equal opportunities, welcoming volunteers from all community
sections. Diverse applicants are encouraged.

If you have any questions regarding volunteer positions, please email volunteer@themowlem.com,
and we’ll get back to you.

Mowlem Institute Charity
Reg. No. 243486

www.themowlem.com

The Mowlem, Shore Rd. Swanage.
Dorset.         BH19 1DD

V.A.T.
Reg. No. 185 5822 33