Volunteer Services Partner

Make a difference

Positive community impact

Learn, develop, grow

Salary: £25,000 - £27,000 FTE per annum, experience dependent

Location: EACH Office, Ipswich, IP3 9SX

Hours: 22.5 - 37.5 hours per week

This is a Permanent, Full Time vacancy that will close in 12 days at 23:59 BST.

The vacancy

Location:  EACH Office, Ipswich, IP3 9SX

• Opportunity for some hybrid working from home
• Current full, valid driving license and car is essential.
• Required to travel to Cambridgeshire/Norfolk to collaborate with colleagues

Full & Part Time applicants considered – minimum 22.5 hours per week

• For part‑time hours (below 37.5), salary will be pro rata

Salary:  £25,000 - £27,000 FTE per annum, experience dependent

At East Anglia’s Children’s Hospices (EACH), volunteers are at the heart of everything we do. Their compassion, energy and commitment help us provide vital care and support to children, young people and families across our region.

We are looking for a proactive and people centred Volunteer Services Partner to be the bridge between potential volunteers and the vital work EACH does.

This is an ideal role for someone who thrives in a people‑centred environment, enjoys variety and takes pride in delivering high‑quality administration support.

As one of three Volunteer Services Partners, covering EACH volunteering across East Anglia, you will play a key role in shaping the volunteer experience – connecting passionate individuals with impactful and varied opportunities at EACH.

You will lead and administer the volunteer recruitment cycle across Suffolk, ensuring a diverse and inclusive workforce while providing essential support to the EACH colleagues who manage them.

Are you:

• An organised administrator with strong IT skills and are experienced using databases, digital tools and Microsoft Office?
• Skilled at prioritising, managing a varied workload and working both independently and collaboratively?
• An effective and empathetic communicator who builds positive relationships and supports volunteers, colleagues and partners with professionalism, sensitivity and sound judgement?
• Motivated to make a difference and help EACH to recruit, support and empower volunteers within a charitable and people‑focused environment?

What you’ll do:

• Recruitment & Onboarding:Manage the full volunteer lifecycle—from initial enquiry to DBS checks, and training. Administer the recruitment of volunteers across EACH’s hospices, Help at Home service, retail stores and fundraising teams.

• Community & Partnership building:develop strong links with community organisations, colleges, job centres and local groups to champion the benefits of volunteering with EACH.

• Supporting Volunteer Supervisors:work closely with managers and supervisors (including Shop Managers) to offer guidance, best practice support and tools to help them manage their volunteer teams effectively.
• Engagement & Communications:Contribute content for volunteer newsletters, our intranet and support appreciation events that recognise and celebrate our volunteers' incredible contribution.
• Data & AdministrationMaintain accurate records on our volunteer database (Cascade) and manage the central volunteer services inbox in collaboration with your fellow Volunteer Services Partners.

Closing date:            24th July 2026

Interview date:        3rd August 2026

Please view the full job description and person specification for this role at the bottom of this page.

Interested in Learning More Before You Apply?

At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.

If you’d like to find out more or make a request, please contact the Recruitment Team by email hrinbox@each.org.uk or phone 07595 414843. 

More information

The benefits

Enhanced holiday plus holiday purchase scheme

Flexible / hybrid working

Employee Health Cash Plan

Employee Assistance Programme

Employer pension scheme (up to 7% employer contribution) inc. life assurance cover

Free eye tests

Cycle to work scheme

Enhanced maternity & paternity pay

The organisation

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.

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Published

3 days ago

Closing

in 12 days

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