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Always Active
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We are looking for a highly motivated individual to lead our team of volunteers across the South Wales area. As the Volunteer Manager you will:
- Lead on promoting and developing volunteering within our service across South Wales.
- Leading on the recruitment and training of new volunteers.
- Provide line management for a team of volunteers ensuring high quality support to the victims of crime
- Ensure compliance with all Victim Support standards relating to volunteering.
- Build and maintain partnerships with relevant external agencies
The role is home based and will include regular travel around the South Wales area.
Are you passionate about ensuring the victims of crime receive high quality support, developing others and helping to deliver an outstanding service?
If so, we'd love to hear from you…
Area of Business
Operations
Number of Vacancies
1
Location or Function
Wales
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday 9am to 5pm
Basic Salary
£27752.00 per annum
Allowances
Home Working
Contract type
Fixed Term
DBS required?
Enhanced
End date (if fixed term)
31/03/2027
Police vetting required?
Yes
Role Category
Volunteer Manager
Closing Date
25/08/2026
Ref No
6879
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role
As a Volunteer Manager, you will recruit, inspire, and support a team of dedicated volunteers, empowering them to deliver high-quality services and compassionate support to victims when they need it most, making a real different to the lives of people affected by crime.
You will work collaboratively with colleagues, in order to maximise positive outcomes for service users. You will:
- carry out recruitment activities to attract potential volunteers
- develop and manage a cohort of volunteers, including service delivery, community engagement and fundraising support
- oversee new volunteer accreditation, carrying out regular supervisions and annual reviews
- promote effective volunteer communications to ensure good working relationships across the volunteer cohorts by, for example, volunteer meetings, newsletters, etc.
- ensure volunteers work within existing safeguarding policies and procedures, data protection and information security, confidentiality policies, lone worker policies and other relevant policies
- develop and maintain effective working relationships through good communication and collaboration with internal and external stakeholders
- promote, facilitate and participate in regular team meetings, sharing local issues, feedback and learning with other colleagues
- comply and keep up to date with VS Data Protection Policy, GDPR data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
Please see attached Job Description and Person Specification for further details.
About Us
How to apply