Audio Transcription Coordinator
To transform life giving literature into quality audio to help blind and partially sighted people encounter Christ.
We will email you our Torch News magazine four times a year, full of encouraging stories, updates and information on how you can get involved. Our quarterly prayer diary is included to give you a daily guide to how you can be praying for the ministry of Torch. By receiving these digitally you help us save costs and help the planet!
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We are only able to continue our work supporting those with sight loss thanks to the generosity of our supporters. Please consider if you can support the ministry financially.
Office hours are 10:00am to 4:00pm Monday to Thursday.
From outside UK: +44 1858 438260
If you don’t get a response please use our online form or email us at: info@torchtrust.org
Send us a message using our online form and a member of our friendly staff will get back to you as soon as possible.
Write us an email and one of our friendly team members will get back to as soon as possible.
If you like to contact us directly, please use this phone number: 01858 438260
Office hours are 10:00am to 4:00pm Monday to Thursday.
From outside UK: +44 1858 438260
Send us a message using our online form and a member of our friendly staff will get back to you as soon as possible.
It’s free and easy to become a client. Once you get in touch, one of our staff will help you complete the sign-up process.
By completing this form, you agree to our privacy policies.
We have a dedicated form for registering yourself and the client.
It’s free and easy to become a client supporter. You can do this online or over the telephone. This will give you access to most items that a client would have access to.
By completing this form, you agree to our privacy policies.
We’ve got a dedicated form to register yourself as a client.
By completing this form, you agree to our privacy policies.
Is this you? - We are looking for someone to champion our Ambassador Programme, finding new ways to reach blind and partially sighted people with the resources and services we offer. You would oversee the onboarding process for all volunteers and manage all volunteer processes, communications and recognition.
What’s involved? – Recruiting, onboarding, training and assigning tasks to volunteers, as well as researching new avenues of outreach or publicity.
What’s required? – To be a practising Christian with great organisational, interpersonal and communication skills.
What’s the commitment? – Sixteen hours per week.
- Position Type:Staff - Part Time
- Salary:Band S4, £29,746 pro rata (FT – 35 hours)
- Hours:16 hours
- Holiday:25 days + bank holidays p.a. pro rata
- Team:Operations
- Location:Home based, Hybrid or Torch House but with some attendance at Torch House required. UK only
- Closing Date:June 24, 2026
Torch is an overtly Christian organisation. This is a role with an occupational requirement of being a practising Christian.
- Promote the volunteer roles and recruit Ambassadors
- Onboard leaders of Torch Fellowship Groups as Ambassadors
- Coordinate design and implementation of training; monitor feedback
- Actively seek outreach opportunities, such as care homes, for Torch Ambassadors to promote Torch services and reach new clients; attend in person as required
- Be the line manager to the Torch Ambassador volunteers
- Work closely with the Church Partnership Coordinator to assign Ambassadors to events such as church speaking engagements and exhibitions
- Create or update role descriptions
- Update volunteer records, including onboarding checklists, status of training and DBS checks; log updates on the intranet (CRM system); update Volunteer Handbook and Volunteer pages on website
- Implement system for annual renewal of Volunteer Partnership Agreements
- Gather volunteer stories for newsletters and other Torch communications
- Prepare reports for leadership as needed
- Assist line managers in onboarding volunteers in their departments
- Enhance volunteer engagement through communication and recognition: prepare update emails and oversee the Room to Reward scheme
- Manage the dedicated email account, volunteers@torchtrust.org
- Contribute to the fellowship life of Torch, getting involved in regular prayer meetings and periodic coffee mornings and staff days.
- Assist in the promotion of Torch, such as through exhibitions and conferences, as agreed by the line manager
- Participate in at least one annual in person event with Torch clients, such as Torch Together Holidays, Coffee Mornings or Fellowship Group meetings
- Undertake other duties, as the CEO may from time to time determine, in keeping with the overall aim of this area of ministry.
- Able to take initiative and excited by the opportunity to help make Torch known to those who could most benefit from our services
- Excellent communication and interpersonal skills demonstrating the ability to work collaboratively with both volunteers and a range of other stakeholders
- Excellent organisational abilities – able to prioritise and plan ahead
- Proactive approach to work, showing commitment, drive, a can-do attitude and enthusiastic approach.
- Able to work independently but also collaboratively, submitting ideas to leadership and having a team attitude
- Familiarity with MS Office, Google and various business software. Willing to learn to use new computer systems.
- Demonstrate wholehearted commitment to Torch’s values and have evidence of an active and committed Christian faith.
- Desired: Experience of line managing staff or volunteers.
Contract and Work Pattern
This is a permanent contract for 16 hours per week. There may be occasional varied working patterns to include evening and weekend work to cover events.
If you have any questions concerning employment with Torch please do not hesitate to contact us, and we will be pleased to get back in touch with you.
Other staffing opportunities will be listed here as they become available.
Vacancy
To transform life giving literature into quality audio to help blind and partially sighted people encounter Christ.
Vacancy
To promote and make Torch Trust and the services offered to those with sight loss known to churches, small groups, sight loss charities and organisations as well as to attend exhibitions representing Torch Trust.