Volunteer Coordinator

Help people in recovery give back, grow, and move forward.

The Forward Trust delivers life-changing recovery services across Liverpool, including the SHARP day rehab programme and The Brink, a unique, discreet space where people affected by addiction feel safe to ask for help.

As our Volunteer Coordinator, you’ll play a vital role in supporting people in recovery to volunteer, build confidence, and progress towards employment, while making sure our services are powered by well-trained, supported volunteers.

About the role

This is a hands-on, people-focused role coordinating volunteers across Forward Trust services in Liverpool. You’ll recruit, train, mentor and deploy volunteers, many of whom are using volunteering as part of their recovery journey.

The role includes occasional evening and weekend work, and representing Forward Trust at volunteer and business forums.

What you’ll be doing

• Recruit, induct, train and mentor volunteers across Forward Trust services in Liverpool
• Act as lead mentor, supporting volunteers’ development, wellbeing and progression towards employment
• Coordinate volunteer placements, ensuring appropriate training, supervision and support, particularly at The Brink
• Organise and deliver volunteer training events (currently three per year)
• Maintain accurate volunteer records (DBS, right to work, training, contact details) and manage relevant databases
• Track volunteer progress and provide data and reporting for funders and internal reviews
• Develop volunteer incentives and social events with management support
• Contribute to audits, reporting and continuous service improvement

What we’re looking for

• Experience supporting, coordinating or mentoring volunteers
• Strong organisational skills and confidence managing records and data
• A people-centred approach with excellent communication skills
• Commitment to recovery-focused, inclusive and values-led services
• Willingness to work flexibly when required

You’ll be part of a unique, community-based recovery service making a real difference across Liverpool. This role offers the chance to support people in recovery to rebuild confidence, gain experience and move towards employment, all within a supportive, values-driven organisation where your work has visible impact and purpose every day.

Please see attached Job Description for full details