In this role, you will manage our end-to-end volunteer programme while actively building an inclusive, trusting network that welcomes people of all abilities. If you thrive under minimal supervision, adapt quickly to changing priorities, and want to make a real community impact, we want to hear from you.
Key Responsibilities:
- Programme Administration: Coordinate recruitment, onboarding, induction, engagement, and training.
- Workload Management: Proactively manage a busy workload with minimal supervision.
- Relationship Building: Establish strong, trusted connections across operational teams and volunteer networks.
- Community Engagement: Pilot new recruitment approaches and represent the organisation at face-to-face and online events.
What You Bring:
- First-Class Administration: Exceptional organisational skills with the ability to pivot as priorities change.
- Confident Communication: Ability to build rapport easily within teams and the wider community.
- Inclusivity Focus: A genuine commitment to supporting and engaging volunteers of various levels of ability.
- Flexibility: Willingness to attend community events, occasionally working out of office hours or weekends.
- Proactive Mindset: Ability to work independently, problem-solve, and pilot innovative recruitment ideas.
Applications will be reviewed on a rolling basis, so early submission is encouraged. We reserve the right to close the vacancy early if a suitable candidate is found.
For more details about this role please read the job description and person specification or contact Fiona Browning, Hospice Volunteer Manager fiona.browning@stelizabethhospice.org.uk
St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.
Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Last year the charity supported over 4,000 patients and their families. The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.
In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.
St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.