Volunteer Admin Assistant
Role title: Volunteer Admin Assistant
Hours: Min of 3 hours per week
Location: Can be remote or in office
Principal purpose:The role is to support the Connect Centre Coordinator with administrative tasks.
Reporting to: Debt Advice Coordinator
Responsibilities
- Record client details once a referral is received
- Make initial contact with clients over the phone to assess
- Contact the Money Mentors with client details
- Contact the Money Mentors, passing on information they might find useful
- Refer clients to any other sources of help or support which KingsGate has identified
- Operate within the code of practice, policies and procedures of the service
- Undertake appropriate training
- Attend Money Mentor gatherings
Personal qualities and skills
- Empathetic, non-judgmental and a good listener
- Able to relate to a wide range of people
- Willing to learn new skills
- Understand the importance of confidentiality
- Be honest and act with integrity
- A good level of numeracy and literacy
- Appreciate the importance of working within policies and procedures
- Able to stay objective and avoid becoming personally involved
If you would like to discuss this role you can email david.kennedy@kingsgate.church
If you are interested in applying for this volunteer role please complete the application form and email to hradministrator@kingsgate.church