Visitor Safety & Maintenance Assistant

Job title:

Visitor Safety & Maintenance Assistant

Location(s):    Weston Park

Reports to:

Security Manager

Department:

Security

Role Profile

Job Purpose:

Co-ordination and delivery of the safety, security and effective day-to-day operational management of the Mansion House and its
collection, Art Gallery, main estate buildings and wider estate, ensuring all risks to the contents, visitors and employees are managed
appropriately.

Support the business with basic planned preventative maintenance and statutory compliance tasks alongside supporting the visitor
attraction and hospitality functions.

Accountabilities

•  Maintain regular checks of the buildings / assets to ensure all defects are resolved or are reported in a timely manner.

•  Work with the Security Manager to deliver adequate security provision for events within the House working with third party

contractors where needed.

•  Oversee external contractors whilst onsite.

•  Monitor the condition of the buildings and when necessary, carry our general painting and minor repairs.

•  Respond to any emergency issues in relation to The House, The Granary, The Stables and the holiday properties including Fire

and life Safety and maintenance issues.

•  Oversee the building management systems on a day-to-day basis across the estate, ensuring optimum efficiency and cost control.

•  Assist in monitoring, testing and maintaining the security and fire alarm systems.

•

Support emergency procedures and salvage planning and delivery.

•  Respond to any intruder or fire alarm alert and liaise accordingly with emergency authorities.

•  Maintain  daily  operations  across  the  estate  to  include  opening  and  closing  the  House,  Art  Gallery  and  Visitor  Reception,

providing lunch cover for the Welcome Team which includes the use of a till.

•  Assist in providing a security presence on all occasions that we are open to visitors, liaising with guides and setting up the House

for public opening.

•

Provide additional security presence outside of the public opening season when deemed necessary.

•  Assist in ensuring that the main access gates are opened or secured when necessary and liaising with Lodge tenants.

•  Undertake training for your own personal and professional development and to satisfy legislation, seeking out opportunities to

learn new skills.

•  Any duty or request deemed reasonable by your Line Manager.

Weston Park,
Weston-under-lizard,
Nr Shifnal
TF11 8LE

Skills, Experience and Knowledge Required

Essential:

•  A great communicator who enjoys working and engaging with people within customer focused environments
•  A problem-solver with a pro-active & professional approach
•  You’ll need basic IT Skills to use our systems
•  You’ll need to multi-task and be able to prioritise your work
•  Have a good eye for detail and high standards
•  A good organiser
•  A driving licence holder to use estate vehicles when necessary
•  DIY or general maintenance skills & an understanding of compliance requirements

Desirable:
•
•
•

First Aid at Work qualification
SIA Qualifications or experience working within a security-based role
Experience of working within hospitality or historic environments

Additional information

Weston Park is a complex historic estate with a small team. We deliver a variety of activities across the business, and the Visitor
Safety & Maintenance team are at the core of looking after our assets and people. We’re therefore looking for someone who
works well within a team but also individually, using initiative and with a can-do attitude.

The role is varied and requires a combination of flexibility but also the ability to work with structure, logic and accuracy and the
ability to work effectively with a diverse range of groups including staff, volunteers, visitors and stakeholders.

Structure

Key relationships: CEO & Head of Departments, volunteers, Conservation, Front of House & Visitor Welcome teams, External
Land Agents

Direct Reports: N/A

Indirect Reports: Third party security & maintenance contractors

Budget: N/A

Weston Park,
Weston-under-lizard,
Nr Shifnal
TF11 8LE