Visitor Experience Duty Manager (Windermere Jetty Museum)

Website Lakeland Arts

Job Title: Visitor Experience Duty Manager (Windermere Jetty Museum)

Salary: £25,877 per annum FTE

Hours: 15 hours, 2 days per week predominantly Friday and Saturday with flexibility required for holiday cover, evenings and bank holidays.

Location: Windermere Jetty Museum (but will eventually be trained at other venues for flexibility)

Reporting to: 

Term: Part-time, Permanent

Purpose

This role is responsible for overseeing the daily operations of Lakeland Arts venues as a key member of the Visitor Experience team. Responsibilities include ensuring the safe and successful running of our unique cultural venues and leading visitor experience teams to maintain high standards throughout – from a warm welcome to a fond farewell, and everything in between.

Acting independently as the on-site Duty Manager, the role oversees all front-of-house operations and is integral to maintaining a safe and well-presented working environment. This includes upholding the highest standards of customer service and presentation, as well as supporting teams with health, safety, security, and maintenance-related matters. This role will be based at Windermere Jetty Museum as a home site but will eventually be trained to cover other venues for rota flexibility and emergency cover.

You can see a more detailed breakdown of the key responsibilities for this role in the attached job description. Please note that the key responsibilities listed in the job description are not exhaustive.

Closing date: Midnight 23 March 2026

Interview Date: 27 March 2026

Read the  full job description here

How to apply: send your CV and cover letter to jobs@lakelandarts.org.uk by 23 March 2026.