Visitor Centre Assistant

Gibraltar Point National Nature Reserve ,

Gibraltar Road, Skegness, PE24 4SU

We have an opportunity for a Centre Assistant in our busy Visitor Centre at Gibraltar Point National Nature Reserve.

We are looking for someone who is enthusiastic, dedicated and has a passion for customer service and engaging with visitors.

Your role will involve a combination of front-of-house and back-of-house duties to support the smooth running of daily operations. This includes preparing drinks using the coffee machine, clearing and resetting tables, assisting with dishwashing, and delivering food orders to customers in a timely and professional manner.

You will be working as part of a small team, with a friendly and helpful attitude towards all our visitors. Hours are flexible as part of a rota and we offer great working conditions.

Background

Gibraltar Point is one of Lincolnshire Wildlife Trust's premier sites comprising a 1,000 acre National Nature Reserve, a visitor centre and education facilities. It is situated 3 miles south of Skegness, on the north-west corner of The Wash. There has been a nature reserve at Gibraltar Point since the formation of the Trust in 1948.

The nature reserve receives upwards of 200,000 visits each year and the large number of visitors provides an excellent opportunity for education and engagement. Visitor engagement is therefore a key priority with the provision of hides, waymarked paths, a warden service, education facilities and Visitor Centre. Volunteers assist with reserve management, events, visitor centre and education activities.

The Visitor Centre, comprising a shop, café and education centre in the adjacent Old Coastguard Station building, is situated at the southern end of the nature reserve and receives around 100,000 visitors per year. It is open every day except Christmas Eve and Christmas Day. The centre opens from 10am to 4pm, closing earlier in the winter months. Pre-booked special events are occasionally held out of these hours, which have included early dawn chorus and high tide breakfasts, and themed wildlife watching evenings such as 'Bats & Burgers'.

Working for us

Lincolnshire Wildlife Trust provides a rewarding and enjoyable working environment that is friendly and open to all.

The hours for this post are flexible as required by the role, involving working weekdays, weekends and Bank Holidays as part of a rota.

The salary will be £12.71 per hour (or age relevant national minimum wage). The annual leave entitlement is 23 days plus Bank Holidays (pro-rata for part-time employees). In addition, a generous contributory pension scheme is offered. We also operate a salary exchange system for the cycle to work scheme, and an independent and confidential staff welfare support service is provided.

Interested in joining our team?

Please read all the attached information and return the completed application form to arrive by 12 midday on Thursday 2 April 2026, either:

• By email to the Visitor Centre Manager, Josh Brown, at jwbrown@lincstrust.co.uk
• By post to Josh Brown, Gibraltar Point Visitor Centre, Gibraltar Point National Nature Reserve, Gibraltar Road, Skegness, Lincolnshire, PE24 4SU

CVs alone will not be considered. Applications will be assessed as they are submitted and candidates will be invited for an interview if they are deemed to be suitable. Any interview will be held at the Gibraltar Point Visitor Centre. Approved interview travel expenses of up to £100 will be paid.

Please note that only those candidates selected for interview will be notified. If you do not hear from us by the end of April you should assume that your application has been unsuccessful.