VAWG Support Practitioner

VIOLENCE AGAINST WOMEN AND GIRLS (VAWG)
SUPPORT PRACTITIONER (Female)

JOB DESCRIPTION

Job Title

VAWG Support Practitioner

Salary:

£27,272 - £28,942 per annum

Hours:

(salary will be set dependent upon qualifications and experience)
37 hours a week

Fixed-term – 2 years - subject to further funding

Location:

Women’s Centre (Stafford, office based, requirement to travel across
Stafford and surrounding area)

Responsible to:  Women’s Community Services Manager, and will also be responsible to the

Operations Manager, Chief Executive and Board of Trustees.

Job Purpose

This role has been developed in response to the continued expansion of our
community-based services supporting women who are at risk of,
experiencing, or recovering from any form of Violence Against Women and
Girls (VAWG). These services are delivered within a framework that
recognises VAWG as both a cause and consequence of gender inequality.

The VAWG Support Practitioner will provide trauma-informed,
person-centred support to women with diverse and often complex needs.
The role includes undertaking comprehensive needs and risk assessments
and delivering holistic interventions that prioritise safety, empowerment,
emotional wellbeing, advocacy, and practical assistance. Support will be
tailored to each individual and delivered in partnership with statutory and
voluntary organisations, local specialist services, vulnerability hubs, and
other multi-agency forums.

The postholder will contribute to both preventing and responding to VAWG
through collaborative multi-agency working, awareness-raising, community
engagement, and the promotion of informed choice and resilience among
the women we support.

We are seeking a compassionate, skilled, and committed professional with
strong experience of working with victims and survivors of domestic abuse
and other forms of VAWG.

This post is open to female applicants only as being female is deemed to be a genuine
occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

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Core Requirements:

JOB DETAILS

•  To work as a committed member of the Staffordshire Women's Aid team.

•  To support the aims, values and working principles of Staffordshire Women's Aid, and to work

in alignment with all Policies and Procedures.

•  To take all possible steps to ensure the safety and confidentiality of service users, staff and

volunteers.

•  To promote equality and value diversity.

DUTIES AND RESPONSIBILITIES OF THE POST:

Supporting Service Users

•  Provide timely, professional, and trauma-informed one to one support to women accessing

the service.

•  Support survivors to regain financial independence, access safe and stable housing, health

services, appropriate employment opportunities, and other recovery services.

•  Actively listen to service users, offering non-judgemental emotional and practical support,

and providing referrals or signposting where appropriate.

•  Work flexibly and proactively with women with complex needs, including those who arrive

without an appointment, ensuring they feel welcomed, heard, and supported.

•  Lead the delivery of the Drop-In service and support women through structured advice

clinics at the Women’s Centre.

•  Deliver structured group work programmes and facilitate informal peer support groups.

•  Empower women to access their rights and make informed choices.

Multi-Agency Working

•  Collaborate with statutory and non-statutory partner agencies to support women in

accessing their rights and entitlements.

•  Attend the Council’s Vulnerability Hub meetings and other partnership forums as required.

•  Help develop and maintain effective pathways to local specialist agencies.

Recording, Monitoring, and Reporting

•  Maintain accurate, confidential records in accordance with data protection and

organisational policies.

•  Provide written updates, case notes, outcome reports, and case studies for managers and

funders as required.

•  Collect monitoring data to assist with evaluation and service improvement.

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Service Development

•  Contribute to the design, delivery, and evaluation of trauma-informed, anti-oppressive

service models.

•  Support the delivery of awareness-raising and information workshops within the community.

•  Ensure service user voice and lived experience actively inform service delivery.

General Responsibilities:

•  To have a clear understanding of, and to implement, all policies and procedures relating to

SWA.

•  To share responsibility for covering the Help Line during office hours as required, making

sure there is cover throughout the day when needed.

•  Work flexibly to allow us to offer the best service possible to service users, this will involve

working some evening/ weekend sessions.

•  Attend team and service meetings as required and collaborate with colleagues in achieving

team and organisational objectives.

•  Attend relevant training/ conferences / workshops in line with identified professional

objectives.

Variation Clause

Staffordshire Women’s Aid reserves the right, following consultation with the member of staff, to
vary, add or alter any of the terms and conditions of employment attached to this post.

This job description will be reviewed annually and may need to be revised according to the
priorities of current workload with the agreement of the Board of Trustees and the CEO.

The performance of the post holder will be monitored through regular supervision by the line
manager and reviewed at each annual appraisal.

It is in the nature of the work of Staffordshire Women's Aid that tasks and responsibilities are in
many circumstances unpredictable and varied.  All employees are therefore expected to work in a
flexible way when the occasion arises so that tasks which are not specifically covered in their job
description are undertaken.  These additional duties will normally be to cover unforeseen
circumstances or changes in work and will normally be compatible with the regular type of work.

Please be aware that you will be required to undertake a DBS check and may be required to
undertake additional security checks to work in some settings.

A full driving licence and access to a vehicle are essential requirements of the post.

General Information and Conditions of Service

•  28 days holiday (pro rata) per year, plus statutory holidays.
•  Staffordshire Women’s Aid contributes a sum equivalent to 3% of the annual salary to the

company pension scheme following successful completion of 3 months probationary period,
and subject to staff contribution as part of auto-enrolment.

•  Overtime is unpaid; time of in lieu is to be taken in consultation with line manager.

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VIOLENCE AGAINST WOMEN AND GIRLS (VAWG)
SUPPORT PRACTITIONER

PERSON SPECFICATION

Essential

Desirable

Qualifications

•  Good standard of education or equivalent

•

experience.

IDVA/DAPA/ISVA
qualification.

•  Training or experience in

domestic abuse,
Violence Against Women
and Girls, housing or
homeless legislation.

•  Experience of working
within the violence
against women and girl’s
sector.

•  Experience of working in
housing or homelessness
sector.

•  Experience of risk
assessment and
management.
•  Experience of lone

working

•  Understanding of the
need for accurate
monitoring and
evaluation.

•  Knowledge of domestic
abuse legislation and
safety planning
measures.

Experience

•  Experience of working with

victims/survivors of domestic abuse or
other forms of VAWG.

•  Experience of working with a range of
statutory, non-statutory and voluntary
agencies.

•  Experience of working with vulnerable

adults or children.

•  Experience of delivering trauma informed

1-1 support.

•  Experience of delivering structured and

informal groups.

Knowledge &
Understanding

•  Strong understanding of domestic abuse
and its impact on women and children.

•  Knowledge of adult and child

safeguarding legislation and best
practice.

•  Understanding of the importance of

maintaining accurate and professional
records.

•  Knowledge of legal rights, support
options, and protection measures
available to victims of domestic abuse.
•  Understanding of confidentiality, including

legal, ethical, and safeguarding
boundaries.

•  Commitment to anti-oppressive and

trauma-informed practice.

Skills

•  Able to prioritise own workload and deal

with competing demands.

•  Strong communication and interpersonal

skills for advocacy work.

•  Experience in multi-agency working and
understanding of legal frameworks,
including MARAC process.

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•  Experience of working
pro-actively, using
advocacy to represent
the voices and needs of
service users.

•  Good communication skills (verbal and

written).

•  An ability to put the service user central to

all processes.

•  Commitment to equality, diversity and

addressing inequalities

•  Willingness to be creative in your
approach to working with women.
•  Ability to work on own initiative, in
partnership and as part of a team.

•  Proficient at using IT including Windows,

Microsoft Office, email and the Internet.

Other

•  Will be required to do occasional helpline

•  A sense of humour

shifts.

•  You will be expected to travel to meet

Service User needs and a driving licence,
access to a vehicle and business
insurance is essential.

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