Valour Partnerships & Engagement Lead

Job Title: Valour Partnerships & Engagement Lead
Reports To: HOS Veterans / Senior Service Manager
Grade: J
Hours: The role is primarily worked Monday to Friday, 9am–5pm, with
occasional requirements to work outside these hours. Based at Riverside
Service Areas: Veteran

Primary Focus
The Valour Partnerships & Engagement Lead is responsible for leading and
coordinating effective partnership working across the VALOUR Recognised
Centre (VRC) and its wider consortium. The role ensures that partner
organisations, statutory agencies and community services work collaboratively to
deliver high-quality, trauma-informed, strengths-based support aligned to
VALOUR outcomes across housing, health, employment and wellbeing. A central
focus of the role is acting as a partnership and system lead, supporting
integrated pathways, shared standards and consistent practice across multiple
organisations. The role operates within a defined VALOUR geography and does
not hold organisation-wide responsibility.

Scope & Accountability
The Partnership Manager contributes significantly to operational effectiveness
and system coordination but holds delegated line-management responsibility for
the Housing Officer (VALOUR), including supervision, performance
management, wellbeing support and professional development. Working closely
with the Veteran Head Of Service, VRC staff, senior leaders within partner
organisations and external stakeholders, the role supports day-to-day partnership
delivery and problem-solving. Accountability includes ensuring that partnership
activity meets the needs of beneficiaries, aligns with organisational values and
complies with VALOUR, OVA, contractual, safeguarding and regulatory
requirements. The role facilitates clear communication across partners, identifies
and escalates risks or delivery concerns, and supports the smooth operation of
the VRC as a hub within a wider hub-and-spoke model, including outreach and
virtual provision. The remit is limited to the agreed VALOUR partnership and
geography rather than the whole organisation.

Financial Responsibility
The Partnership Manager supports effective financial stewardship across the
VALOUR partnership by contributing to oversight of partner-related funding

1 | P a g e

arrangements, deliverables and evidence requirements. While not holding overall
budget responsibility, the role supports value for money by reducing duplication,
maximising collective resources and ensuring partnership activity aligns with
agreed budgets and contractual expectations. The post supports accurate and
timely financial and performance information from partners, contributing to audit
readiness, commissioner assurance and the sustainability of the VALOUR
programme.

Leadership & Practice
The Partnership Manager provides leadership through influence, coordination
and professional credibility alongside direct line management of the Housing
Officer. The role models and promotes trauma-informed, strengths-based and
person-centred practice across the partnership, supporting consistent standards
and safe delivery. Responsibilities include convening partnership forums,
facilitating reflective practice and learning, supporting the resolution of complex
cross-agency issues, and strengthening collaboration between housing, health,
employment and wellbeing services. A key element of the role is proactive
relationship-building with commissioners, statutory bodies and voluntary sector
partners to position the VALOUR partnership as a trusted, reliable and effective
system contributor.

Competency Expectations
Partnership & Relationship Management: Able to build and maintain strong,
effective relationships with statutory, voluntary and commissioned partners.
Demonstrates the ability to influence, negotiate and resolve issues collaboratively
without direct authority, representing the VALOUR partnership with credibility and
professionalism.

System Thinking & Integrated Working: Understands how housing, health,
employment and wellbeing systems interact and supports joined-up pathways
that reduce duplication. Able to identify gaps or pressures in delivery and work
with partners to improve coordination and access.

Trauma-Informed & Strengths-Based Practice: Models and promotes trauma-
informed, strengths-based and person-centred approaches across partnership
working. Understands the impact of trauma and vulnerability on engagement and
champions safe, respectful and empowering practice.

Communication & Professional Influence: Communicates clearly and
confidently with a wide range of stakeholders. Able to facilitate complex
conversations, provide constructive challenge and translate strategic or
contractual requirements into practical delivery.

2 | P a g e

Governance, Compliance & Risk Awareness: Demonstrates sound
understanding of safeguarding, information governance and partnership
accountability. Able to identify, escalate and support the management of
operational, safeguarding or reputational risks in line with VALOUR and OVA
requirements.

Data, Performance & Continuous Improvement: Supports consistent data
collection, monitoring and reporting across partners. Uses performance
information and feedback to support learning, assurance and continuous
improvement across the partnership.

Systems integration, cross-sector working, housing–health–employment–
wellbeing pathways, joined-up delivery, reduced duplication, partnership
coordination, gap identification, service pressure awareness, collaborative
problem-solving, improved access

Other: -

•  To foster the Mission, Vision, Values and Christian ethos of Alabaré in a

responsible and positive way on all occasions.

•  Work towards the outcomes outlined in the Charity’s Strategy for Growth

and Resilience 2025-30.

•  We reserve the right to ask you from time to time to undertake any other

reasonable duties as required within this role.

•  To be committed to safeguarding children and young people and

vulnerable adults in line with Alabaré, Local Children’s Safeguarding
Board and Adult Care Guidelines.

•  To adhere to the list of general duties contained within the staff

handbook.

The purpose of this job description is to indicate the general level of responsibility
and standards expected of the post.  The detailed duties may vary or develop
over time according to needs without changing the nature or level of
responsibility of the post.

3 | P a g e

The job role as described will be reviewed from time to time and where
necessary be amended. This Job Description also forms the basis at the annual
discussion of the Charity’s Appraisal Program.

Name…………………………………………………………..

Signed ………………………..……………………………….

Date……………………………………………………………

4 | P a g e

Person Specification – Partnership Manager / Partnership Lead (VALOUR)

A = Application   I = Interview

Category

Criteria

Knowledge

Knowledge

Knowledge

Experience

Experience

5 | P a g e

Understanding of
partnership
working within
housing, health,
employment and
wellbeing
systems.

Knowledge of
safeguarding,
information
governance,
GDPR and
partnership
accountability.

Understanding of
trauma-informed,
strengths-based
practice and its
application across
multi-agency
services.

Experience of
working in
partnership or
consortium-based
delivery within
statutory,
voluntary or
commissioned
services.

Experience of
coordinating or
influencing

E / D

E

Assessment

A / I

E

I

E

A / I

E

A / I

E

A / I

Experience

Skills

Skills

Skills

service delivery
across multiple
organisations
without direct line
management.

Experience of
working with
commissioners,
funders or
external
stakeholders.

Ability to build,
maintain and
influence effective
professional
relationships
across
organisations.

Strong
communication
skills, including
the ability to
facilitate complex
discussions and
provide
constructive
challenge.

Ability to use
performance data
and outcomes
information to
support
assurance and
service
improvement.

D

E

E

A / I

I

I

E

A / I

Values

6 | P a g e

Commitment to
trauma-informed,

E

I

Values

person-centred
and inclusive
practice aligned
to organisational
values.

Demonstrates
professionalism,
integrity and
resilience when
working in
complex
partnership
environments.

E

I

7 | P a g e