Union Team Member (Support Roles)

Location: Staffordshire Students' Union, Stoke-on-Trent

Hourly Rate: Starting at £12.75 per hour + 12.7% holiday pay

Hours: Flexible, up to 32 hours per fortnight 

🌟Be part of something bigger

Our vision is that every student will be proud to be a part of Staffs.

As a Union Team Member in one of our support roles, you’ll play an important part in making that happen - helping students access services, supporting activities, and contributing to a welcoming and supportive environment across the Students’ Union.

We welcome applications from all students - whether you’re new to the University or have been here for years.

🌟About the role

These are varied, people-focused roles supporting key areas of the Students’ Union. You’ll work closely with one or more teams, including:

• Student Engagement Team– supporting clubs, societies and student volunteers
• Information Team– providing a first point of contact for student enquiries
• Lettings Team– supporting accommodation viewings and booking processes

You could find yourself:

• Welcoming students and responding to enquiries in person, by email or over the phone
• Supporting student groups, activities and events
• Assisting with administrative and organisational tasks
• Helping to coordinate bookings, spaces and resources
• Working with staff and student leaders to make sure activities run smoothly

🌟What the job is really like

• daytime and early evening, with occasional flexibility required during busy periods
• You’ll work with a wide range of people, including students, staff and volunteers
• You’ll need to balance organisation, communication and problem-solving
• You may be managing multiple requests or tasks at the same time

🌟What we’re looking for

We’re looking for students who are:

• Organised and able to manage administrative tasks effectively
• Comfortable handling enquiries and supporting others
• Confident communicating in person, by email and over the phone
• Able to work as part of a team and take initiative when needed

Experience is helpful, but not essential - we’re interested in your attitude, skills and potential.

🌟Reasons to be proud

🌟 Key Dates

Please ensure that you are available on the following key dates of the recruitment process:

• Interviews take place during week commencing 6th July 2026
• Mandatory Induction training will take place on Friday 11th Septemberwith shifts commencing shortly afterwards.

These dates are fixed and cannot be rescheduled, so please consider your availability before applying.

Click here for further information and to apply

Applications close on 24th June at 9am; however, we reserve the right to close the vacancy early should sufficient applications be received.