Transformation and Change Manager

Job Description

Transformation & Change Manager 

Location: At designated locations as required. National travel.

Salary: £65,000 plus Car Allowance plus up to 10% Management Stakeholder Bonus

Hours: 35 Hours per week                      

Why join us?

Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries – sustained through trauma, illness, substance abuse and more – to recover and meet their personal goals. Our employees are incredibly passionate about the jobs they do – you will find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

MAIN PURPOSE

• To lead and deliver strategic change initiatives to enhance the quality, performance and sustainability of brain injury rehabilitation and complex care services as directed by the Director of Operations.
• To work closely with a range of stakeholders including the Service Managers, operational and clinical teams to redesign services, embed best practices and achieve measurable outcomes in care quality, financial efficiency and regulatory compliance.
• To lead projects as directed associated with transformation and change in services to drive service improvement ensuring compliance with regulatory standards e.g CQC.

MAIN TASKS AND RESPONSIBILITIES

Service Transformation & Project Management

• Lead high-impact transformation projects to improve clinical outcomes, operational efficiency, and financial sustainability within agreed timescales and in line with budget.
• Develop and implement service redesign initiatives aligned with strategic objectives.
• Use data-driven approaches to identify areas for improvement and monitor progress.
• Identify potential obstacles to change and developing strategies to mitigate them is crucial for successful implementation.
• Promoting a Culture of Continuous Improvement. Responsible for encouraging staff to embrace new ideas and approaches to service delivery.

 

Clinical & Operational Leadership

• Provide expert clinical guidance to ensure services meet evidence-based standards.
• Support service managers with CQC preparedness, inspections, and action plans.
• Oversee the development of policies, protocols, and clinical pathways to enhance care delivery.
• Act as a subject matter expert on brain injury rehab and complex care.
• Build buy-in and support from staff, ensuring they understand the changes and are empowered to embrace them.
• Use initiative to identify issues and Develop solutions to issues and problems to ensure effective delivery of the service
• Manage competing priorities, ensuring consistency of approach, with a key focus on delivery and quality.
• Provide written and verbal reports on activity to the leadership team, other stakeholders, as required.

 

Quality & Performance Improvement

• Design and embed quality assurance frameworks including audits, KPIs, and risk management systems.
• Lead initiatives to reduce incidents, improve safeguarding, and enhance patient safety.
• Work with multidisciplinary teams to foster a culture of continuous improvement.
• Build relationships with external partners (e.g. NHS, local authorities, CQC).
• Drive initiatives that support regulatory compliance e.g CQC.
• Drive quality improvement whilst balancing financial efficiencies without compromising care.
• Chair and manage meetings as required, including agenda planning and preparation

ABOUT YOU:

Essential Criteria

Education & Qualifications

• QCF (NVQ) level 5 Diploma in Health and Social Care or an equivalent relevant qualification
• Current clean driving licence.

Experience

• In depth knowledge of statutory requirements Legislation and outcomes
• Experience and understanding of what constitutes a high quality specific residential service.
• Understanding of the current challenges facing the sector, both locally and nationally.
• Of communicating appropriately with a wide range of people, through a variety of different methods and influencing views and behaviour to meet objectives.
• Significant, relevant experience of leading and managing projects and change initiatives involving partnership working across a variety of disciplines and professions.
• Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures.
• Experience of managing complex and diverse health or social care services
• Experience of implementing organisational policy and procedure, including the ability to contribute to the development of local procedures where necessary.
• Experience of communicating appropriately with a wide range of people, through a variety of different methods and influencing views and behaviour to meet objectives.
• Experience of managing budgets and financial systems.

Rewards

You can look forward to excellent benefits some are listed below.

A competitive salary of £65,000 plus Car Allowance

38 days annual leave (inclusive of bank holidays) (pro rata)

• Buy and sell up to 5 days annual leave.
• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance.
• Eye voucher scheme
• Free parking
• Company Pension
• Long Service and Staff Awards

 

We also put a big focus on employee wellbeing and support. It matters to us that you feel at your best. Career development is a priority. We will ensure you get all the training and learning opportunities you need to achieve your goals.

To join our friendly team, click the Apply Now button.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

Job Details

• Pay Type
• Salary

• Employment Indicator
• Regular