Trainee Generalist Adviser Ref: 2026-ADV2

Apply before 5pm on 14 September 2026.

Job summary

Salary

£26,403.00

Location

Newport

Workplace

Work from home

Contract

Permanent

Hours per week

37

How to apply

You can email recruitment@newportca.org.uk to find out more information about this role and how to apply.

About the role

Role Purpose

• To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media

• Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided

• Applicants for this post must have a strong commitment to equality and social justice.

What We Offer

• Salary:£26,403 per annum based on a 37-hour week. This will increase to £28,404 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent
• Pension:8% pension supplement payable (subject to 2% employee contribution)
• Holidays:37 days per annum (including Bank Holidays and fixed days).

CVs are accepted. Candidates submitting CVs who are being considered for interview will be required to complete an application pack. To send your CV to us, or to request further information or an application pack, please email: recruitment@newportca.org.uk and quote reference number 2026-ADV2.

We welcome applications that reflect the diversity of the communities we serve.

We aim to be an equal opportunities employer.