Trainee Generalist Advice Caseworker

Apply before 9am on 4 September 2026.

Job summary

Salary

NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Location

Southwark

Workplace

Office based

Contract

Permanent

Hours per week

35

How to apply

You can check for more information and how to apply.

Interviews will take place on 8 September 2026.

About the role

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

• You must be a trained Gateway Assessor

• Have an understanding of the advice needs and issues of the local community in a diverse inner-city area

• Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies