Empowering

Inclusive

Committed

Location London, Hackney

Salary £30,703 - £31,507 pa

Fixed Term Contract/Full time/37.5 hours per week

This is a Contract, Full time vacancy that will close in 11 days at 10:00 GMT.

About The Role

This is a 12 month training opportunity offered on a fixed term contract 

Are you looking for the first step in your career supporting vulnerable adults?

No Second Night Out (NSNO) provides a rapid intervention service to identify the quickest and most sustainable route away from the streets for new rough sleepers. NSNO is a 24-hour service, which aims to move clients on within 7 days from hubs, and within 42 days from staging posts.

In this role you will:

• Work as part of a team in a fast-paced environment with clients affected by rough sleeping.

• Support a team of Assessment and Reconnection Workers, with key tasks such as, assessing clients, implementing move on action plans and supporting clients towards a route away from the streets.

Working as a Trainee Assessment and Reconnection Worker you will:

• Develop the necessary skills and knowledge to manage a caseload of clients working with them in a person-centred way and supporting them with their wellbeing and recovery.

• Develop the necessary skills and knowledge to work as part of the team to deliver the day-to-day service alongside colleagues and external services.

• Work closely with the team to receive on the job learning; shadow staff to observe how they support clients through person centred planning to empower them to make positive changes in their lives, including linking them in with all necessary support services internally and externally.

About you  

This is a fantastic role for people looking to develop a career in the sector.

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment.

• Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.

• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form

Closing date: 22nd Jan 2026

Interview and assessments on: 2nd Feb 2026

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

• A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
• Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
• A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
• Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
• In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more? Click here to visit our .

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.

These include:

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
• Financial wellbeing platform offering loans, advances and saving options.
• Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
• Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
• Cycle to Work scheme and interest free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page.

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.

These include:

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents

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Published

3 days ago

Closing

in 11 days

{Expiry}