Ticket Sales Assistant
Ticket Sales Assistant
Status
Closing Date
Salary
Ticket Sales is the first department that customers of Eden Court interact with, whether they’re buying tickets over the phone or walking through the front doors. The Ticket Sales team need to have a lot of knowledge about the wide range of performances, film screenings, studio classes and other events and services we host at Eden Court.
A Ticket Sales Assistant’s main role is to assist customers in having the best experience possible at Eden Court, by finding the right seats to suit their needs, suggesting similar performances, films or classes they might be interested in, and answering any queries they might have.
We are looking for confident and enthusiastic individuals to join a team who are passionate and champion the work of Eden Court. This varied role would be perfect for those who have an interest in both customer service and the arts.
JOB TITLE Ticket Sales Assistant
SALARY £20,632 per annum (£26,227 per annum FTE)
HOURS OF WORK 29.5 hours per week
EXPECTED SHIFT PETTERN Week 1: Sunday 11:45–20:15, Tuesday 15:45–20:15, Thursday 11:45–20:15, Friday 10:45–20:15.
Week 2:Tuesday 15:45–20:15, Thursday 11:45–20:15, Friday 11:45–20:15, Saturday 10:45–20:15.
CONTRACT TYPE Permanent
LOCATION Eden Court Highlands, Bishops Road, Inverness, IV3 5SA
DEPARTMENT Ticket Sales
LINE MANAGER(S) Ticket Sales Manager
PENSION Up to 6% Company contribution with the Peoples Pension
HOLIDAYS Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays. The annual leave allowance increases to 37 days after completing 1 years’ service up to a maximum of 41 days after 5 years’ service. Holiday entitlement will be pro-rated for those working less than 37.5 hours per week.
OTHER BENEFITS
- 2 x complimentary tickets for the majority of Eden Court shows
- £2 cinema tickets
- Café bar discounts
- Staff celebrations and socials
- Cycle to Work scheme
- Enhanced sickness absence and parental leave package
- Free parking
- Access to trained Mental Health First Aiders
- Eden Court Highlands is a Disability Confident Committed Employer
Applications must be received by 9am on Friday 8th May 2026.