Tenant Wellbeing Officer

Salary Grade 7 £40,635 - £44,619 - (£29,025 - £31,870 pro rata)

Location CHA Head Office, Marina Quay, Dock Road, Ardrossan, KA22 8DA

Published

a day ago

Closing

in 21 days

This is a Permanent, Full Time vacancy that will close in 21 days at 17:00 GMT.

The Vacancy

Tenant Wellbeing Officer

Part-Time (25 hours per week)

Are you passionate about helping people thrive in their homes and communities? Do you love working with people, solving problems, and making a real social impact every day?

At Cunninghame Housing Association, we’re committed to improving lives, strengthening communities, and ensuring every tenant has the support they need to sustain their tenancy and live well. We’re now looking for a proactive, compassionate and energetic Tenant Wellbeing Officer to join us.

What you’ll do:

• Provide early intervention and tailored support to tenants at risk of tenancy breakdown.
• Complete needs assessments and create person‑centered action plans.
• Build trusted relationships through home visits, regular check‑ins and ongoing engagement.
• Link tenants with community services, health partners, training, and wellbeing support.
• Collaborate with internal teams and external agencies to deliver seamless support to tenants.
• Spot tenancy risks early — and act quickly to prevent crisis situations.
• Champion tenant empowerment and help people feel safe, confident and connected.

About you:

• A great communicator and natural relationship‑builder.
• Empathetic, patient, and able to support people facing challenging circumstances.
• Highly organised with strong record‑keeping skills.
• Confident working independently and as part of a team.
• Motivated by helping others, improving wellbeing and strengthening communities.

Why join us:

• A role with real purpose and impact.
• Supportive team culture focused on people and communities.
• Opportunities for training, development and progression.
• Generous EVH terms and conditions.

Benefits

• Generous leave entitlement of 40 days (pro rata)
• Company pension scheme with 10% employer contributions
• Access to a cash health plan
• Agile working policy supporting work‑life balance
• Modern office base with free onsite parking and transport links

How to Apply

If you’re inspired by empowering people and enhancing communities, we’d love to hear from you.

Please see the attached Job Description and Person Specification or click "Apply Now".

Closing date: 5pm on Friday 27th March 2026

Interviews: Wednesday 8th April 2026

Cunninghame Housing Association is the first Housing Association in Scotland (with more than 50 employees) to be awarded Investors in People Platinum, Investors in Young People Gold Accreditation and Investors in People Health & Wellbeing Good Practice Award.

We have more than 3500 properties in North and East Ayrshire and Dumfries & Galloway and we continue to deliver new homes as part of our ongoing development programme and commitment to “Making our Communities Better Places”. We aim to achieve excellence in service delivery to our customers and we are now seeking to recruit highly motivated individuals.

The Benefits

Benefit 1

Benefit 2

Benefit 3

Benefit 4

The Values

• Innovation

We are creative and fearless in our work.

• Accountability

We take ownership of our work and lead from the front.

• Teamwork

We collaborate widely and build supportive environments.

The Benefits

Holiday Entitlement

Pension Benefits

Health Plan

Occupational Sick Scheme

Discounted Gym Membership

The Team

• Jacqueline Cameron
• Group Chief Executive Officer

"Tirelessly delivering and transforming housing and striving to ensure a better service for tenants"

• Linda Anderson
• Executive Director of Investment (Depute CEO)

"CHA's success has been delivered through a strong and successful programme of new build housing."

• John McIntyre
• Executive Director of Finance & Corporate Services

"Leading Cunninghame Housing Association to continuous success in a company that is now regarded as a leading housing association."

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