Tenancy Sustainment Officer

Working hours: 40 hours per week

Interview Date: To be confirmed

Our Tenancy Sustainment Officers really help make a difference to peoples’ lives. You will be part of a team who help support people to make positive changes in their lives at our Lifehouse based in St Helens, Merseyside.

As a Tenancy Sustainment Worker, you will assist the support team with the intensive housing management function. You will play a key role in interviews and assessments, allocation of housing and settling in new clients/residents.

You will have;

• Previous experience of supporting a wide range of people from varying backgrounds, including the vulnerable and some with challenging/dangerous behaviour, with varying support and housing management needs
• Knowledge of what housing related support is and the issues that people face on a daily basis including tenancy/licence breaches including access, abandonment, anti-social behaviour etc.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check (DBS: Enhanced with the barred list adult workforce DBS Disclosure) and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme