Tenancy Support Worker

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Care service as a

Our

• Providing practical and emotional support to service users, including welfare checks, phone calls, shopping, and help with day‑to‑day tasks.
• Delivering flexible, reactive support to adults after a hospital stay to enable early discharge and reduce the risk of readmission.
• Responding to referrals from Clinicians and Community Health Professionals, assessing individual needs and creating tailored support plans.
• Assisting with essential activities such as attending hospital appointments, prescription collection, and other tasks that service users may struggle to complete independently.

• Hold a full UK manual driving licence, have access to a vehicle, and be comfortable working flexibly outside typical hours.
• Possess good knowledge of NHS and Social Care services, using this to enhance service quality for users.
• Bring a professional, diplomatic, and confidential approach to handling queries and improving service delivery.

Interested? The closing date for applications is 23.59 on Thursday 16th April 2026.

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
Together, we are the world's emergency responders

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.