Office: 01536 416560 Email: help@a-c.org.uk
| Hours of work | 37.5 hours per week |
|---|---|
| Salary | £26,227.50 per annum |
| Location | Multiple locations across Northamptonshire |
| Annual leave | 23 days plus bank holidays |
| Pension | 3% employer contribution |
| Essentail requirement | You must be a driver with access to your own vehicle (this is non-negotiable) |
| Application Deadline | 8th May 2026 |
| Starting date | 18th May 2026 |
Join Our Team as a Tenancy Support WorkerEmpowering Lives, Supporting Independence
Are you looking for a challenging and rewarding role where no two days are the same? We’re seeking an enthusiastic Tenancy Support Worker to join our team. This is a vital role working with vulnerable individuals who have experienced trauma, helping them move toward independent living while maintaining professional boundaries.
What You'll Be Doing: A Day in the Life
As a Tenancy Support Worker, your day will be varied, dynamic, and impactful. Here’s a glimpse of what you might do:
Morning Tasks:
- Conduct one-on-one key work sessions using tools like Outcome Star and WEMWBS to assess and support residents’ wellbeing.
- Guide residents through practical courses on budgeting, understanding benefits, and landlord responsibilities.
Midday Activities:
- Assist new residents in settling into supported accommodation by completing paperwork, explaining house rules, and creating a welcoming environment.
- Signpost residents to relevant local services, from healthcare appointments to community resources, fostering their independence.
Afternoon Duties:
- Conduct risk assessments, ensure health and safety compliance, and handle safeguarding concerns, liaising with external agencies when required.
- Provide advice and mediation for residents, using a firm but fair approach to build strong, professional relationships.
Ongoing Support:
- Motivate residents to manage personal responsibilities, like paying weekly personal charges, and coach them on maintaining their tenancy.
- Encourage proactive steps towards independence while addressing any barriers they may face.
- Help residents set up direct debits and complete grant applications to secure financial stability.
Qualities and Skills We’re Looking For
To excel in this role, you’ll need:
- Personal Qualities:Resilience, empathy, confidence, and a natural ability to stay calm under pressure.
- Professional Skills:Strong organisational abilities, attention to detail, excellent communication, and problem-solving skills.
- Attitude:A flexible, open-minded, and motivated team player who is eager to support others while maintaining professional boundaries.
- Practical Requirements:
- Full driving licence (essential).
- Knowledge of local services (advantageous).
Why Join Us?
- Impact: Be part of a team that transforms lives by empowering residents to overcome challenges and gain independence.
- Team Support: Work with a collaborative, supportive team where your efforts are valued.
- Growth Opportunities: Expand your skills in areas like safeguarding, mediation, and tenancy management.
What We Offer
- A full-time role with competitive benefits.
- Opportunities for training and development to grow your career.
- A chance to work on the road and not be tied to an office, helping residents across different locations.
If you’re resilient, proactive, and ready for a challenge, we’d love to hear from you. This role is perfect for someone who thrives on unpredictability, has a problem-solving mindset, and wants to make a real difference.
Looking for help? Contact us now
Accommodation Concern is a registered charity (number 1146257), and a company limited by guarantee (number 07945758)