Technical Claims Specialist - Casualty

We are looking for a Technical Claims Specialist - Casualty to join Ansvar Insurance in our Melbourne office. Competitive salary, excellent benefits and hybrid working.

Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent 

Location: Melbourne

Job Ref: 204650

About the role

Ansvar Australia, who are proudly part of the Benefact Group, are looking for a Technical Claims Specialist - Casualty to join our Melbourne office.

As a Technical Claims Specialist, you'll be managing a portfolio of liability claims, in consultation with the Head of Technical & Complex Claims to include General Public Liability, Professional Indemnity, Directors & Officer Liability and Employment Practices Liability

Why join us?

We are embracing significant organisational change and need innovative thinkers and change makers who want to shape the future, not just be part of it.

Your Voice Matters: Work directly with decision-makers who champion fresh ideas and where you can make a genuine impact.

Diverse Opportunities: As a nimble, dynamic organisation, you’ll gain exposure to challenging projects and cross-functional skills.

Meaningful Work: From our Community Education Programme to protecting heritage buildings and partnering with faith-based and community organisations, your work will make a tangible difference.

Be part of a collaborative, inclusive, ambitious culture committed to making a difference and working towards a more sustainable future. Ranked amongst Australia's Top 40 Best Workplaces to Give Back in 2024, we offer fantastic career and development opportunities, with all of our profits going to charity and good causes.

What you'll be doing

• Managing a portfolio of liability claims, in consultation with the Head of Technical & Complex Claims to include General Public Liability, Professional Indemnity, Directors & Officer Liability and Employment Practices Liability

• Deliver professional and efficient customer service to brokers and distribution partners.

• Assist the GM of Claims and Casualty & Financial Lines Leader to monitor and review claims processes ensuring best practice.

• In conjunction with other areas of the business participate in the procurement and retention of key schemes and customers

What you'll need to have

• Minimum three years’ experience handling liability claims

• Up to date knowledge in most aspects of general insurance including a practical understanding of commercial insurance principles, policies, pricing, reinsurance, claims and risk management

• Sound understanding of the Trade Practices, General Insurance Code of Practice, Insurance Contracts Act, Privacy Act and other relevant legislation

• Outstanding interpersonal and communication skills, both written and verbal, across all levels both internally and externally

• To have completed or be undertaking insurance qualifications to ANZIIF Associate level and/or have relevant tertiary qualifications related to Insurance

What makes you stand out

• Degree qualification in relevant law discipline would be highly desirable

What we offer

• A competitive salary - let's discuss it

• Flexible, Hybrid working in modern CBD offices

• Generous industry performance bonuses

• Generous annual leave plus birthday, well-being, paid parental, volunteering & more

• Tailored professional development programs

• Recognised as the Best Australian Workplace for Fathers (2025)

• Good Company Award Winner (2025)

About us

At Ansvar Insurance, we are transforming the way we operate. As specialists in the Care, Community, Faith, Education, and Heritage sectors, we are modernising our business while staying true to our purpose - protecting those who serve others.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.

• Company
• Ansvar Australia
• Role
• Claims
• Locations
• Melbourne
• Remote status
• Hybrid
• Employment type
• Permanent - Full Time

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