Team Manager at Waythrough

Contract Type: Permanent

Role Type: Employment

Hours: Full time

Application deadline:

Based: North Tyneside

Salary: £31,030 to 41,980 Per Annum

Salary Type: Salary Scale

Location: Tyne and Wear

Role description: Manager

Team Manager - North Tyneside Recovery Partnership Location: 2nd Floor Customer First Centre , 16 The Forum , Wallsend , NE28 8JR  Working Hours: 37 hours per week - Monday to Friday between 09:00-17:00 (May be an occasional evening, depending on services needs) Contract Type: Permanent Salary: £31,030 - £41,980

About Waythrough 

Make a real difference in your community 

About the role

We have an exciting opportunity for an experienced and motivated Team Manager to join the North Tyneside Recovery Partnership.

This all-age service supports residents across North Tyneside and is delivered by Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust in partnership with Waythrough. It provides community-based, evidence-based psychological and clinical interventions for individuals seeking support with drug and/or alcohol use.

Based in Wallsend with a strong outreach approach, the service works within local communities to promote recovery, build recovery capital, and support long-term positive outcomes.

As Team Manager, you will play a key role in leading and coordinating the service. Working closely with the Area Manager, you will oversee performance, lead key workstreams, and ensure delivery is safe, effective, and aligned with contractual and commissioning requirements.

This is a hands-on leadership role, combining operational oversight with staff management, service development, and partnership working.

What you will do

• Lead and coordinate the day-to-day delivery of the service
• Line manage, supervise, and support staff to deliver high-quality interventions
• Monitor and report on Key Performance Indicators (KPIs) and service outcomes
• Lead on allocated workstreams and support continuous service improvement
• Ensure compliance with safeguarding, risk management, and organisational policies
• Oversee referrals and ensure appropriate access to the service
• Maintain accurate data, reporting, and performance systems
• Build and maintain strong relationships with external partners and stakeholders
• Manage resources effectively, including staffing, rotas, and service delivery needs
• Support recruitment, training, and development of staff
• Deputise for senior management where required

What you will need

Essential

• Experience managing or supervising teams within health, social care, or recovery services, or strong demonstrable leadership potential with readiness to progress into a management role
• Experience overseeing frontline services and supporting individuals with complex needs
• Ability to monitor KPIs, analyse data, and drive service improvements
• Excellent written and verbal communication skills, with the ability to engage a range of stakeholders
• Strong organisational skills with the ability to manage competing priorities and meet deadlines
• A proactive, solution-focused approach with strong decision-making skills
• Commitment to delivering compassionate, person-centred support
• Level 3 NVQ in Health and Social Care (or equivalent), or willingness to work towards

Desirable

• Strong understanding of drug and alcohol recovery, including local and national strategies
• Experience working within a community-based or outreach service
• Knowledge of safeguarding, risk management, and compliance frameworks