Team Manager Administration

Team Manager (Administration)
Sue Ryder South East Region
Duchess of Kent Hospice
22 Liebenrood Rd, Reading RG30 2DX
Permanent - 37.5 hours per week
£30,000 - £33,000 per annum, pro rata DOE plus competitive benefits



Be There When it Matters!

Sue Ryder Duchess of Kent Hospice is seeking an experienced, customer-focused administrator to join the team as Team Manager – Administration. The ideal candidate will have experience in facilities management, health and safety, and building management.

This is an exciting opportunity to join our Support Services team and play a key role in ensuring Duchess of Kent Hospice continues to be a leading provider of outstanding palliative care within our South East Region.


About Us
Sue Ryder offers a range of hospice and community nursing services in Berkshire West and South Oxfordshire, including Reading, Newbury, Wokingham, Wallingford and Henley, and many more local communities in between.

About the Role
Reporting to the Head of Operations, you will support with a range of functions:
· Coordinating building faults and issues and escalating where required
· Liaising with NHS Property Service contractors and engineers on site
· Supporting the Head of Operations with creating and updating risk assessments
· Maintaining the medical equipment log and arranging for repair and servicing
· Purchasing supplies and processing purchase orders and invoices
· Main point of contact for any onsite IT requests and issues
· Line management responsibility of Front of House team, Housekeeping team and Site Assistant
· Supporting and providing cover for the other Team Manager with payroll and HR related queries

About You
We are looking for a highly experienced administrator who has an excellent eye for detail. Ideally you will have experience in facilities or property management. You are able to organise yourself and others, coordinate a wide range of tasks within tight timescales, to work under pressure and show initiative. You will play an important role in the effective organisation and coordination of the service.

Other skills required:
· Strong numeracy and attention to detail
· Strong IT skills with good experience of Microsoft office (Word, Excel, PowerPoint)
· Ability to work on own initiative and to deadlines
· A proactive, helpful and can-do attitude
· Able to problem solve and make decisions confidently
· Excellent communication (verbal and written) and interpersonal skills
· Experience with coaching and mentoring line reports



Benefits
· Company pension scheme
· Continuation of NHS pension (terms and conditions apply)
· 27 days holiday – rising to 33 with length of service plus bank holidays
· NHS annual leave honoured (terms and conditions apply)
· Enhanced maternity and paternity pay
· Enhanced sick pay
· Electric Vehicle Scheme
· Healthcare Cash plan, to claim back costs of routine healthcare
· Death in Service benefit
· Staff discount of 10% on new goods online at shop.sueryder.org
· Structured induction programme and learning and development opportunities


For more of our employee benefits please visit:
www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/

Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: www.sueryder.org/jobs/equity-diversity-inclusion

Join us in creating a culture where everyone feels respected, valued, and able to thrive.