Purpose of Job
As the Team Manager, you will support the Senior Operations Delivery Manager in leading our GPimhs Community Connectors, Recovery & Connect and Social Prescribing services, managing approximately 10 – 12 staff and ensuring safe, high-quality, recovery-focused service delivery.
Key Responsibilities
Operational Leadership
Staff Management
Performance & Contract Management
Partnership Working
Financial & Resource Management
Safeguarding & Governance
General Terms of Reference
In fulfilling the above responsibilities, the post holder will:
This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties to fulfil the objectives of the charity.
Person Specification
Essential
Desirable
Amendments
Equal Opportunities Statement
We acknowledge the unique contribution that all host organisations employees and patients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against. All staff have equal access to staff development. Any member of staff who breaches this policy may be subject of grievance and/or disciplinary procedures.
This post if subject to the Disclosure and Barring Service (DBS) check at an enhanced level. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.Please note:
This job description may be varied from time to time as agreed by the post holder and line manager.
About Us
Mary Frances Trust (MFT) is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
We offer a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed).
Our services are free of charge, with no waiting list and no time limit (you can use us for as long as you need and register again at any point).
To see all of our services, please visit the Services of our website.
Our Vision
We believe anyone experiencing any kind of mental or emotional health issues should feel confident to ask for help, receive appropriate support for as long as they need, and be inspired to develop the skills that will help them to restore and maintain their own wellbeing, and lead a fulfilling life.
Our Values
Inspiring
We believe that everyone can lead a fulfilling life and achieve their goals and full potential. We encourage people to recognise and use their own strengths and resources. We inspire people to develop the skills that will empower them to become experts at managing their own mental wellbeing. To accompany people on this journey, we offer personal, tailored support to help them regain a sense of hope and control.Inclusive
The people we support aren’t passive recipient of our services and are not being “done to”. Through our commitment to Co-Production, we involve people with mental health lived experience in every aspect of our organisation, including the design, delivery, monitoring, review and evaluation of our services.
We believe in the power of connection. We encourage the people we support to fully participate in their local communities. As an organisation, we also strive to be part of and reflect the diverse population we serve.Agile
We live in a fast-paced, ever-changing environment, so we’re always ready to adapt and innovate to meet the evolving needs of the local communities we serve. We are an integral part of a wider mental health system and are dedicated to providing easy access first-class mental health support by working in partnership and collaboration.Respectful
We work hard to establish mutual honest and trustworthy relationships. We actively listen and treat people we support with the same kindness and respect as we do our staff and volunteers. We strive to be an organisation where people feel safe and that they belong.
Our Mission
Our mission is to:
Safer Recruitment
We are committed to following Safer Recruitment practices to ensure the safeguarding of the whole community we serve, from members of the public and clients using our services, to our staff, volunteers, partners, and external facilitators.
A criminal record does not automatically exclude you from applying for the position. MFT will assess each application on a case-by-case basis.
This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).
All successful candidates will be required to undertake Enhanced or Standard Disclosure and Barring Service (DBS) checks as well as reference checks. These will be a condition of any offer of employment being made.
All candidates must disclose both ‘spent’ and ‘unspent’ cautions and convictions on application – other than ‘protected’ cautions and convictions which have qualified for filtering.
Disclosure should be included in a separate covering letter on application, marked ‘Confidential’.
Guidance on Filtering: https://www.gov.uk/government/publications/dbs-filtering-guidance
Equality, Diversity and Inclusion
We believe in a fair, equal, diverse and inclusive society. As an organisation, we believe we are stronger and richer when we bring together different experiences and perspectives to better serve our clients and local community. We are committed to creating a workforce that is diverse, inclusive of all, representative of the community we serve, promotes positivity, and instils a can-do attitude in everyone, no matter their background or characteristics at every level of our organisation from our staff and volunteers, all the way to our Trustees and Patrons. We strongly encourage applications from members of every community and actively seek to hire people with lived experience of mental health issues.
How to apply
To apply for this role, please fill in our Online Application Form (button below) where you’ll be able to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Thank you!
If you are encountering any difficulties applying for the position, please email us at: info@maryfrancestrust.org.uk