Team Leader (Dorset)
Team Leader (Dorset)
- locations
- Weymouth - Weymouth Coffee Tavern
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR011949
Team Leader (Dorset)
Location: Weymouth (with travel across West Dorset as required)Working Hours: 37Contract Type: PermanentSalary: £31,030 - £41,980
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role
An exciting opportunity has arisen for a Team Leader to join our service in West Dorset. Based at our Weymouth premises, you will play a pivotal role in leading and inspiring a dedicated team to deliver high-quality services and support.
This role will involve overseeing day-to-day service delivery while ensuring staff are supported, motivated, and working collaboratively to achieve the best outcomes. There may also be occasions where travel across the county is required to provide support where there is service demand.
We are looking for someone who thrives in a fast-paced and dynamic environment, with strong leadership skills, the confidence to make decisions, and the ability to problem-solve effectively.
What You’ll Do
Lead, manage and support a team to deliver high-quality services.
Ensure the smooth day-to-day running of operations.
Maintain high standards of customer service and stakeholder engagement.
Monitor service performance and contribute to continuous improvement.
Prepare reports and analyse statistical data when required.
Respond to enquiries and ensure communication is clear, professional and effective.
Support the development of new service pathways and adapt to evolving service needs.
To Succeed in This Role, You’ll Need:
- Leadership:Proven ability to lead, manage and motivate a team while encouraging collaboration and professional development.
- Customer Service:Strong background in delivering excellent customer service and maintaining stakeholder satisfaction.
- Service Delivery:Commitment to ensuring clients receive efficient, timely and appropriate support.
- Data & Reporting:Experience preparing reports and analysing service data.
- Communication:Excellent written and verbal communication skills.
- Problem-Solving:A proactive and solutions-focused approach to challenges.
- Adaptability:Ability to work flexibly within a developing service and support new initiatives.
We are seeking an enthusiastic and experienced leader who can bring passion, commitment, and strong leadership to our growing team!
Why Join Us?
Be part of a
growing and successful servicemaking a real difference in West Dorset.Lead a
supportive and collaborative teamcommitted to service excellence.Opportunity for
professional developmentand to help shape future service pathways.
Please read the full Job Description and Person Specification prior to applying for this position.For full person specifications and job details, please visit
Make a real difference in your community
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Birthday leave and the option to buy up to 5 extra days’ annual leave
Recognition and long service awards via our
Way to GoandAspirationsportals- Recommend a Friendbonus
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year