Team Leader Job0336

• Job Reference
• Job0336
• Location
• Redbridge
• Salary
• £37,282.00 - £39,222.00 per annum, including London Weighting where applicable
• Vacancy Type
• Permanent/Full Time
• Working Hours
• 37.5 hours per week
• Application Deadline
• Sunday, March 22, 2026
• Job Summary
• Who we are

  At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

  Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

  • Care. Care for people is at the heart of everything we do.

  • Be human. We are accessible, genuine and humble. Always learning.

  • Do the right thing. We’re open, honest and inclusive. We get things done.

  We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

  What we’re looking for

  This is an exciting opportunity to join a fast-paced and growing organisation.

  We’re looking for a Team Leader to join our Redbridge Adult Drug and Alcohol Service. This role forms part of our local commitment to providing meaningful development and training pathways for people interested in a career in the sector. The successful candidate will be managing volunteers, trainee recovery practitioners, health trainers, and other visiting professionals or trainees on placements (such as social workers).

  Team Leaders at Via are a key to ensuring the delivery of excellent services, maintaining continuity of care, ensuring adequate cover for service delivery, meeting service contractual requirements and key performance indicators and responding to internal and external audits and reviews. They support and develop recovery practitioners to be able to deliver effective case management of service users, including a thorough understanding of local pathways and safeguarding, in 121 and group settings. Team Leaders work effectively in partnership with stakeholders including those who use our services, staff and volunteers, to co-lead the development and maintenance of a high-quality ensuring adherence with all Via policies, practice and principles.

  This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

  We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.

  If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.

  Deadline: 22/3/26 at midnight

  Salary: £37,282 - £39,222 including London Weighting where applicable.

  Vacancy type: Permanent

  Working hours: 37.5 hours per week, Monday-Friday. Usual hours are 9am-5pm, with some late duty in rotation with other Team Leaders.

  Our Area Manager is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. You can reach Helen O’Connor by email

  helen.oconnor@viaorg.uk
• Job Profile
• Job Profile document