Team Leader

Ref.:

PERSON SPECIFICATION

Job Title:	Team Leader
Location:	WAL Helpline and Offices

Values and Behaviours:	E	D	Method of Assessment
Ability to demonstrate understanding and to apply our Organisation's Values. These are embedded in all roles and applicants must evidence how they align to these values as part of
the application process.
Our Values: ● Diversity and Inclusion
● Collaboration
Advocacy ●
• Innovation

Knowledge and Qualifications:	E	D	Method of Assessment
A good standard of general education	√		A/I
An appropriate relevant qualification i.e. degree in social work, care management, housing services, general management and/or related field			A/I
A good working knowledge of the issues facing women, children and young people affected by domestic violence specifically in relation to sexual exploitation, mental health and substance misuse		√	A/I
Relevant qualifications in safeguarding of Adults and Children for group 5/6, Safeguarding Lead			A/I
A good working knowledge of trauma informed responses.			A/I
Knowledge of interventions which may be used to support women with domestic violence, substance misuse, alcohol dependency and/or mental ill health			A/I
WOMEN'S AID In LUTON Evidenced experience of managing staff to deliver focused services	√		A/I
relating to change for vulnerable families and of achieving defined delivery outcomes Experience of working collaboratively with other specialist and non-			A/I
specialist DV service providers/agencies and representing the Organisation at stakeholder meetings Experienced in the day to day support, supervision and
coordination of frontline team with a diverse caseload; Evidence of good and effective management skils			A/I A/I
Experience of reviewing and developing operational policies ensuring these meet current legislation and best practice			AI
Skills & Competencies:	E	D	Method of Assessment
High level of self-motivation and the ability to think creatively with a "can do" attitude that will inspire others
Excellent interpersonal, oral and writen Communication Skills with the ability to communicate effectively to a wide range of stakeholders
Excellent time management and organizational skills, ability to plan and manage a complex workload, meet deadlines, problem solve and respond efectively to unplanned demands without losing sight of current priorities
The ability to manage services delivered to women, children and young people that are non-judgmental and have a non-directive approach to empowering victims/survivors		√
Confidence in your own abilities and the capacity make decisions on the spot using sound judgment	√
Ability to critically assess own performance of delivering services to meet agreed targets;
Strong IT (MS Office Suite) and a board base of administrative and organisational skills and the ability to self-service Excellent understanding of isues of data protection, data sharing		√
protocols, client confidentiality, professional boundaries and standards of professional behaviour	√
Constructive problem solving and confict resolution skills
Excellent reporting skills with the ability to monitor and evaluate services and outcomes for funders reports management reports and reports to external bodies	√
Project Management Skils including financial/budget management
Evidence of continuing professional development and relevant qualifications/training
			Assessment
Due to the sensitive nature if this role we will be considering female applicants only for this post in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to	√
schedule 9 part 1) The postholder must be wiling to work outside of their normal	√
hours if required. A valid driving licence with access to a car for business use	V
Willingness to carry out the policies and procedures of WAiL, and to work to agreed guidelines and codes of conduct	V
A commitment to participating in fundraising and promotional activities as required by WAiL and an understanding of working in the third sector
A commitment and willingness to undertake appropriate development to enhance professional practice	√

Key –

[E] = Essential Criteria

[D] = Desirable Criteria

[T] = Psychometric or other Tests