Talent Acquisition Partner

Job reference: 003015

Salary: £39,286 plus London allowance of £3,612 if applicable

Closing date: 21/06/2026

Department: People Services and Products

Location: Remote within England and Wales

Employment type: Maternity Cover

Hours Per Week 36.25

Job posted date: 29/05/2026

Contract Duration: 12 Months

Job Description

Location: Blended between office and home (England and Wales). Time in office negotiable

We’re looking for a Talent Acquisition Partner to join our team on a 12-month mat cover contract.

The Talent Acquisition Partner will provide specialist guidance and activity across inspiring interest, opportunities to join and onboarding phases of our employee experience lifecycle.

As a trusted partner, you will support and partner with hiring managers to strategically attract, recruit and onboard all roles of all levels to ensure business needs can be met. The role will play a key and pivotal role in ensuring that Citizens Advice recruits the best possible talent in the marketplace whilst improving diversity and significantly reducing external recruitment spend across the organisation.

The Talent Acquisition Partner will deliver a people-focused, proactive and flexible recruitment service to the business that supports the delivery of efficient advertising, sourcing, selection, interview and recruitment processes, whilst ensuring good practice and compliance within relevant legislation and Citizens Advice processes and principles are adhered to.

Apply with your CV and cover letter outlining the essential criteria below

• Excellent and detailed knowledge with a practical understanding of best practice in recruitment and selection, underpinning legislation and EDI considerations.
• Significant experience of providing strategic advice and support to managers on all recruitment and selection matters, preferably in a talent acquisition model.
• Experience of working in a talent acquisition model covering the full life cycle, including a proven track record of sourcing and selecting talent using a wide range of tools, across a variety of disciplines.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

This role can be considered a secondment if the successful candidate meets the eligibility criteria

For more information about the organisation, our values and benefits please see the following link - Information, values and benefits

Need help with your application, see our useful how to guides on the following page - Guidance notes for applicants