Systems Administrator (Patient Database)

Help us make a difference to people with life-limiting illnesses…

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.

About the role

This new role of Patient Database Administrator will support the clinical administration and IT teams to ensure the EMIS clinical records system is configured, maintained and developed to enable clinical teams to keep safe, effective data and focus on their vital roles of caring for patients and their families.

As our Patient Database Administrator, a typical day might include:

• • Following our structured change process to implement EMIS system changes and enhancements
  • Providing reliable and approachable first line support for EMIS system users in response to problem resolution tickets they have raised
  • Configuring templates, documents and screens relating to other clinical team activities in line with hospice requirements
  • Testing, documenting and communicating any system changes clearly
  • Supporting clinical teams maintain their data quality
  • Helping clinical service system champions keep up to date and competent with relevant EMIS processes, and help them train new champions

This role will support our work by keeping our critical patient database system correctly configured, user-friendly and accurate, enabling all our clinical staff to care safely and effectively for people diagnosed with terminal illnesses and their families.

This role will include the need to travel to our Warwick site and occasionally our Rugby site, from a regular base at Coventry.

About you

We would love to hear from you if you have:

• • • Experience of using software applications and solving problems within them
    • An information technology or systems related subject qualification
    • Experience working with sensitive and confidential data
    • A logical and problem-solving mindset
    • Excellent verbal and written communication
    • Skills in using all Microsoft systems including the full 365 suite of products

Other roles you may have experience of could include: Database Administrator, System Administrator, IT Helpdesk Assistant and Clinical Office Administrator.

This role will require a standard DBS check because you will be working in an adult healthcare environment.

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.

Benefits of working at Myton

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:

• • • • • Increased employer pension contribution
        • 28 days annual leave + bank holidays, increasing with long service
        • Additional leave purchasing
        • Winter savings club
        • Discount schemes including Blue Light Card
        • Death in service benefit
        • Dedicated staff wellbeing team & mental health first aiders
        • Colleague Support Service: confidential financial, legal & mental health support
        • Cycle to work scheme
        • Free on-site flu jabs
        • Free feminine hygiene products
        • 24/7 GP access
        • Free eye tests
        • #DoingOurBit online fitness and wellbeing platform

How to apply

Please click ‘Apply’ below to answer a few short questions and attach your CV.

If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact Myton Recruitment on 01926 838 849, recruitment@mytonhospice.org, or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.

We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.