Supporter Experience Officer

Working as part of the Individual Giving team, you will work strategically across the whole ‘supporter journey’. Your goal will be to deliver exceptional supporter journeys driving long-term loyalty.

Job details

Location: Hybrid – Swindon, with some flexibility to work from home

Hours: Part-time – 30 hours per week

Salary Range: Pro rata £26,550 - £27,313 per annum (FTE £33,188 pa - £34,141 pa)

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

About the role

The Supporter Experience Officer will be responsible for ensuring supporters have a fulfilling and enjoyable relationship with Bible Society. Working as part of the Individual Giving team, you will work strategically across the whole ‘supporter journey’. Your goal will be to deliver exceptional supporter journeys driving long-term loyalty.

You will have a demonstrable understanding of what drives and motivates Christian supporters, as well as a deep understanding of retention fundraising principles. Delighting supporters with positive ‘wow’ moments will be a core part of your remit.

Well-organised and self-motivated, you will be a strategic thinker and have proven experience in analysing and reporting on campaigns.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.

Application process

For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words.

Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of society.

Closing date: Sunday 13 September 2026

Interview date:

First round interview date: Wednesday 23 September 2026 (online)
Second-round interview date: Tuesday 29 September 2026 (Swindon)

Our commitment

As a Christian organisation, we believe you were created with a unique character. You have gifts and abilities that are all your own, so we're willing to explore how what you have might fit what we need.

The checklist

We know there's no such thing as the perfect candidate. You don't have to tick every box on the job description before you can even think of applying to work for us. If you think you've got most of what we want and you're excited about what we're doing, go ahead.

It's personal

You have a life outside work, and we want you to be able to live it well, so we're happy to talk to you about flexible working hours and working from home. We aren't impressed if you respond to emails at midnight.

Learn and grow

When you're trained in a new skill, or learn a different perspective, it benefits you and it benefits us. We're committed to making it possible for everyone to flourish and be the best they can be, with a huge variety of learning resources available.

Together and apart

We believe in home working where it's appropriate – and during lockdown we made that work really well. But we know how important it is to meet face to face, too. We're committed to making the office an enriching environment, where people are glad to be.

Celebrating difference

Universal acceptance for everyone, everywhere is at the heart of our organisation. We promote diversity of thought, culture and background, which connects the entire Bible Society family. As such, Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Level ground

We want you to bring your best to the application and selection process. If you need us to make any adjustments for that to happen, let us know and we'll be glad to help.

Connect with a cause that needs you!

Supporter Experience Officer