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Business Development Manager

Salary Grade / Rate: £29,250 per annum
Hours: Full Time – 37.5 hours per week
Annual Leave: 35 Days pro rata (including bank holidays)
Responsible to: CEO
Contract: One year fixed term contract

This role will involve developing and delivering a robust Business Development Strategy for Vale of Clwyd Mind, that provides clear aims and objectives around generating unrestricted income through the sale of our services, initially External Training offers, Workplace Wellbeing and therapeutic services.

Supported Self-Help Practitioner (Children & Young People and Adults)

Job Type: Part-time, Fixed-term (12 months)
Pay: £19,021.76 per year
Expected Hours: 24 per week
Mental health support: 1 year (preferred)
Work Location: In person

Organisation Context

Vale of Clwyd Mind Association is a values-led mental health charity supporting people across Denbighshire to improve their mental health and wellbeing. The organisation delivers a range of community-based support services, groups and educational programmes, working in partnership with local communities and stakeholders to reduce isolation and promote recovery.

Purpose of the Role

This dual-focused role delivers Supported Self-Help / Active Monitoring interventions for Children and Young People (CYP) alongside educational mental health support sessions for adults.

For CYP, the postholder will deliver a guided self-help early intervention programme based in Rhyl High School, Prestatyn High School and The Buttermarket office, supporting young people experiencing early signs of mental distress such as anxiety, stress and low mood.

For adults, the postholder will deliver structured educational group sessions across Central and South Denbighshire, promoting mental health awareness, self-management skills and recovery.

Key Responsibilities

Children & Young People – Supported Self-Help (18 hours)

Service Delivery and Case Management

• Deliver Supported Self-Help / Active Monitoring interventions to children and young people within Rhyl High School, Prestatyn High School and The Buttermarket.
• Manage a caseload of CYP accessing early intervention mental health support.
• Deliver structured, guided self-help sessions aligned with the National Mind supported self-help model.
• Support CYP to understand their thoughts, feelings and behaviours, developing personalised self-help strategies.
• Use evidence-based, psycho-educational tools (CBT-informed approaches) to promote emotional regulation and resilience.
• Assess suitability for the service and identify when onward referral to higher-level support is required.
• Identify, manage and escalate safeguarding and risk concerns in line with organisational policies.

Partnership Working (CYP)

• Work collaboratively with school staff, pastoral teams and safeguarding leads.
• Maintain strong professional relationships with partner agencies supporting children and young people.
• Promote early intervention, emotional wellbeing and mental health awareness within school settings.

Adult Educational Support Sessions (6 hours)

Educational Group Delivery

• Lead on the delivery of small educational mental health group sessions for adults in Central and South Denbighshire with the assistance of a Mental Health Support Worker.
• Provide practical and emotional support to participants during sessions.
• Contribute to a safe, inclusive and supportive learning environment.
• Support engagement, participation and group cohesion.

Administration, Monitoring, and Reporting

• Maintain accurate, confidential records for both CYP and adult services.
• Complete monitoring and evaluation data in line with service level agreements.
• Manage own workload and administration to meet targets and deadlines.
• Provide timely reports and updates to the Services Manager.
• Support service evaluation and contribute to service improvement.

Professional Practice

• Work in line with Vale of Clwyd Mind Association’s policies, procedures, values and safeguarding frameworks.
• Promote principles of early intervention, recovery, social inclusion and equality of opportunity.
• Keep up to date with relevant mental health policy, evidence and best practice.

Team Contribution

• Work collaboratively as part of the wider Vale of Clwyd Mind team.
• Contribute to organisational objectives and service development.
• Undertake any other reasonable duties consistent with the role.

Person Specification

Essential – Experience and Qualifications

• Minimum of 12 months’ experience delivering face-to-face support using social care or wellbeing skills.
• Level 3 qualification in Health & Social Care or equivalent.
• Experience supporting children and young people with mental health or emotional wellbeing needs.
• Experience delivering or supporting group-based work (CYP or adults).

Essential – Knowledge

• Understanding of early intervention and supported self-help approaches.
• Knowledge of mental health issues affecting children, young people and adults.
• Awareness of safeguarding, risk assessment and referral pathways.

Essential – Skills and Abilities

• Ability to engage and motivate children, young people and adults.
• Ability to deliver structured psycho-educational interventions.
• Confidence in managing sensitive conversations and emotional distress.
• Ability to identify and manage risk appropriately.
• Strong communication and partnership-working skills.
• Good IT and administrative skills, including record keeping and reporting.
• Ability to work independently and as part of a multidisciplinary team.
• Flexible approach to working across different settings.

Desirable

• Welsh language skills.
• Experience working in school-based settings.

Values and Approach

• Commitment to the values and aims of Vale of Clwyd Mind Association.
• Respectful, inclusive and compassionate approach aligned with mental health-focused work.
• Professional, reliable and person-centred way of working.

Safeguarding

Vale of Clwyd Mind Association is committed to safeguarding and promoting the welfare of children and adults at risk. All staff are expected to share this commitment.

Benefits

• Pension contribution (5%).
• 6 weeks annual leave (inclusive of bank holidays) to be taken during school holidays.

Additional Information

• The role will include some evening and/or weekend work.
• Appointment is subject to an Enhanced DBS check, Occupational Health clearance, and satisfactory references.
• Use of a personal vehicle is required.

Job Details

• Job Type:Part-time, Fixed-term (12 months)
• Pay:£19,021.76 per year
• Expected Hours:24 per week

Application Questions

• Do you hold a Level 3 qualification in Health & Social Care or equivalent?

Experience

• Mental health support: 1 year (preferred)

Work Location: In person

Mental Health Support Worker

Contract type: Fixed-term (12 months)
Hours: 20 hours per week
Salary: £13,400.75 per year
Location: Denbighshire
Shift & Schedule: Weekend availability
Benefits: Annual leave, Company pension

Organisation Context

Vale of Clwyd Mind Association is a values-led mental health charity supporting people across Denbighshire to improve their mental health and wellbeing. The organisation delivers a range of community-based support services, groups and educational programmes, working in partnership with local communities and stakeholders to reduce isolation and promote recovery.

Purpose of the Role

The Mental Health Support Worker will support people experiencing short- and long-term mental health challenges by assisting in the delivery of community support groups and small educational group sessions across Denbighshire. Working closely with the Senior Support Worker, Services Manager and Practitioners, the postholder will help create safe, inclusive and supportive environments that enable individuals to build confidence, skills and resilience on their recovery journey.

Key Responsibilities

Support Group Delivery

• Support the delivery of Vale of Clwyd Mind support groups across North and Central Denbighshire.
• Assist members to identify strengths, set goals and work towards personal outcomes.
• Support a range of group-based activities including creative therapies, cooking, gardening and music sessions.
• Encourage participation, peer support and positive group dynamics.
• Support new members to access other activities and services across the organisation.
• Help plan, organise and maintain the monthly programme of group activities.
• Provide a safe, friendly and non-judgemental environment that reduces social isolation.

Educational Group Support

• Support a Practitioner in delivering small educational group sessions across Central and South Denbighshire.
• Assist with preparation, facilitation and participant engagement.
• Provide practical and emotional support to individuals during sessions.
• Contribute to an inclusive learning environment that supports recovery and wellbeing.

Community Engagement

• Work across community settings to ensure smooth service delivery.
• Link members with community initiatives, training, volunteering and peer-support opportunities.
• Attend community events where Vale of Clwyd Mind is represented.
• Explore and support intergenerational peer-support opportunities.

Teamwork and Service Continuity

• Collaborate with staff and volunteers across the organisation.
• Provide cover when required to ensure continuity of services.

Administration and Reporting

• Maintain accurate records for individuals and groups.
• Assist with preparation of reports and updates.
• Support internal financial recording and monthly reporting.
• Assist with general administration and daily service operations.
• Monitor and evaluate activities to support service development.
• Work in line with Vale of Clwyd Mind’s policies, procedures and values.
• Undertake required training.
• Carry out any other reasonable duties consistent with the role.

Person Specification

Essential

• Good general standard of education.
• Ability to complete written reports, monitoring records and evaluations.
• Ability to maintain basic financial records.
• Caring, flexible and dynamic approach with a commitment to equality and diversity.
• Ability to work independently and as part of a team.
• Understanding and experience of mental health issues and disabilities affecting wellbeing.
• Awareness of rural community issues.
• Strong communication skills and ability to encourage participation.
• Confidence managing sensitive or challenging conversations.
• Basic understanding of health & safety and risk assessment.
• Good IT skills including Microsoft Office, record keeping and report writing.
• Full clean driving licence and access to own vehicle.

Desirable

• Qualification in Health & Social Care or similar.
• Experience with mental health services.
• Experience working with socially excluded groups.
• Experience facilitating group activities.
• Welsh language skills.

Values and Approach

• Commitment to the values and aims of Vale of Clwyd Mind.
• Respectful, inclusive and compassionate approach.
• Professional, reliable and person-centred working style.

Safeguarding

Vale of Clwyd Mind is committed to safeguarding and promoting the welfare of children and adults at risk. All staff are expected to share this commitment.

Additional Information

• Some evening and weekend work will be required.
• Appointment subject to Enhanced DBS check, Occupational Health clearance and references.
• Use of personal vehicle required.

Closing Date

22nd February 2026

Application Questions

• Do you hold a full clean driving licence?

Experience

• Mental Health Support: 1 year (preferred)

Work Location: In person