Supported Internship Job Coach

Job Description

Job title:

Supported Internship Job Coach

Line
Manager:        Internship Project Manager

Salary:

 £24,535 (Term time only- 39 weeks per year)

Hours:

9:00 – 16:00, Mon – Fri, 35 hours per week during term time

Contract:          1-year fixed term which we will renew to permanent agreed by both parties

Location:

Businesses across Barking and Dagenham

Introduction to Generate
Generate has been creating opportunities and offering support to people with a learning
disability since 1972.  We are committed to improving the lives of people with a learning
disability by supporting and encouraging them in a creative way to access opportunities in
their communities, take their place as citizens and reduce their reliance on services.
https://generate-uk.org/

What Are Supported Internships
Supported Internships are government-funded College/Employment programs specifically
designed to facilitate the smooth transition of young individuals with Special Educational
Needs into paid employment. Interns will have the amazing opportunity of being placed
within operational businesses for an entire academic year, allowing them to acquire crucial
employment skills through real-world work experiences. While working in the host business,
interns will be fully supported by a dynamic team of job coaches and a tutor to assist them
in developing their skills.

Generate Opportunities has been at the forefront of delivering Supported Internships since
2018, collaborating with prestigious partners across multiple sites in London. Through our
programs, we have achieved remarkable success in enhancing employment outcomes for
young people with disabilities. We are now looking to build and expend on your success by
growing our staff team and partnerships.

Main Purpose of the Job
We  are  currently  seeking  dedicated  individuals  to  join  our  team  as  Job  Coaches  for  our
Supported Internship program. As a Job Coach, your primary responsibility will be to provide
personalized  support  to  both  the  supported  intern  and  the  host  business,  enabling  the
young  person  to  make  a  successful transition  into  paid  employment.  Working  closely with
the intern and the onsite team at the host business, you will play a pivotal role in ensuring
the intern's seamless integration and support throughout their working day. Your guidance

and expertise will be instrumental in helping the intern develop essential employment skills
and achieve positive progression towards their career goals. By becoming a Job Coach with
Generate  Opportunities,  you  will  contribute  directly  to  the  life-changing  journey  of  young
individuals with disabilities, fostering their independence and empowering them to thrive in
the workplace. Join our team and make a lasting impact on the lives of our interns as they
embark on their path to a fulfilling career.

Detailed Responsibilities and Duties
Duties will include but are not limited to: -

●  Duties will include but are not limited to:-

●  Supporting  Interns  in their workplace to perform all elements of their role to a high

standard

●  Support and empower the Interns in all aspects of their work
●  Maintain confidentiality at all times
●  Support Interns with Travel Training
●  Mentoring and confidence building
●  Learning the job role in readiness for training the intern
●  Training the intern to proficiently learn and deliver tasks
●  Breaking down tasks, applying systematic instruction techniques
●  Modelling workplace behaviours
●  Target-setting, and monitoring, and reviewing progress
●  Encouraging intern self-assessment/reflection
●  Producing visual or written aids and reminders (e.g. step-by-step task list)
●  Re-phrasing or repeating employer instructions
●  Trouble-shooting or advocating for the intern when things go wrong
●

Identifying skills development needs and either addressing them or referring to
other staff
Identifying additional and/or more challenging tasks or roles that an intern could
take on and relaying recommendations

●

●  Suggesting appropriate ways to explain tasks, developing accessible resources of use

to the wider workforce

●  Ensuring interns are on task and meeting workplace standards and expectations (e.g.

for time-keeping/attendance)

●  Supporting interns in job searches and applications
●  Supporting interns to develop CVs or revise them
●  Helping interns prepare for interviews
●  Reporting on progress to co-ordinator/manager
●  Completing Feedback and other admin tasks

General Responsibilities
•  To be an active member of the Generate staff team.

•  To comply with all relevant Generate policies, procedures and guidelines, including but
not limited to Equal Opportunities, Health & Safety, Children & Vulnerable Adults, and
Confidentiality of Information.

•  To represent Generate positively in a variety of situations and respond professionally to

general enquiries.

•  Although normal office/ retail/ hospitality sector hours will apply, the post holder must

be flexible in his/her hours to meet the needs of Generate.

•  Keep records and report on outcomes of your work.
•  Keep up to date with current issues and good practice in the field of the Access to Work

programme.

•  Engage with support offered by colleagues and undertake training as required.
•  Undertake any other reasonable task relevant to the work of the organisation that may

be requested by the management team.

Person Specifications

Essential Criteria

•  A commitment to supporting young people with learning disabilities to develop

independence and progress into employment.

•  Ability to physically support interns across all aspects of their workplace role when
required, including demonstrating tasks, assisting with practical duties, and working
alongside interns in active workplace environments.

•  Good communication skills and the ability to explain tasks clearly using simple

language, modelling and practical demonstrations.

•  Ability to role model positive workplace behaviours, including professionalism,
communication, teamwork, and appropriate conduct within the workplace.

•  Reliable, punctual and able to maintain consistent attendance, recognising the

importance of stability and routine for interns and employer partners.

•  Ability to build positive relationships with interns, employers and colleagues.

•  Patient, encouraging and able to motivate individuals to achieve their goals.

•  Ability to break down tasks and support individuals to learn workplace skills step-by-

step.

•  Organised and able to complete basic administration and record-keeping tasks.

•  Flexible and able to adapt support to meet the needs of different interns and

workplaces.

•  Ability to maintain confidentiality and work within safeguarding and professional

boundaries.

Desirable Criteria

•  Experience supporting people with learning disabilities, autism or additional needs.

•  Knowledge or experience of supported employment or supported internships.

•  Experience working in customer service, hospitality, retail or similar workplace

environments.

•  Understanding of systematic instruction or other structured teaching approaches.

Generate principles:
1.  Generate members will always be at the heart of Generate and at the centre of every

decision

2.  Generate will dream big to enable people with a learning disability to explore, shape and

develop their own futures

3.  Generate is committed to having respectful and genuine relationships with everyone

4.  Generate works to link people with their local communities and support them to

maintain their connections

5.  The Generate approach is about using and developing our skills, knowledge and

experience and engaging our hearts when we work each individual to improve their
lives.

6.  Generate will work together with members, families, partners and stakeholders.

7.  Generate will empower people with learning disabilities to campaign for their rights

Generate is an equal opportunity employer
Charity No: 1069548 Company No: 3461665