Support worker - resident support and training

Emmaus (pronounced eh-may-us) Glasgow is a homelessness charity with a difference. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

We are based in the north west of Glasgow – supporting up to 27 homeless people in our residential project, which we term our community, who help to operate social enterprises and give back to our local, national and international communities.

Our project operates on an ethos of equality, respect and collaborative working.

We are seeking a full time Support Worker – resident support and training, to join our small team. The role will be to provide practical, emotional and development support to the people who live with us, who we call our companions.

Key aspects of the role

• Keywork with an allocation of companions – establishing personal support care plans and providing support for companions to reach personal goals through everyday activities and planned 1-1 sessions. Ensure recording system is up to date.
• Support the everyday running of our homeless project, which we refer to as our community, and be responsive and flexible to the needs of companions throughout the day.
• Become a V1 assessor to develop training opportunities for residents to achieve Core Skills awards within the SCQF/ SQA framework.
• Undertake On Call telephone access as required (currently 1 week per month).

Person skills

We are looking for someone with integrity, respect and compassion and is committed to working alongside our companions and who is willing to be flexible in what is required in their day. An understanding of the trauma impact of homelessness is essential.

You must hold a qualification relevant to being a Support Worker in a Housing Support Service and be able to register with SSSC.

After interviews, the successful candidate will need to provide evidence of right to work in the UK and complete a PVG check.

What we offer

• 25 days annual leave and 10 Public Holidays.
• Offer of condensed hours to four day work week.
• Employee Wellbeing Assistance
• Monthly support and supervision
• Annual bonus scheme
• Real Living Wage Employer

The general hours of this role are Monday to Friday (day), cover for Public Holiday and On Call Rota Duties Out of Hours.

Interviews expected to take place at our service on Wednesday 25th February 2026.

If you would like to discuss this role further, please telephone Mhairi Gordon, Community Leader, on 0141 353 3903.