Support Worker - Hospital Discharge Support Service

Salary: £12.71 per hour

Contract: Permanent or Casual Contract available

Work location: Stoke Mandeville Hospital, with the flexibility of covering Wycombe General, Amersham Hospital and Wexham Park plus service user homes. The role will work from the office base in Aylesbury.

Hours of work: Casual flexible hours based on the needs of the service. 

This service operates 7 days a week, Mon – Fri 11.00-19.00 including bank holidays and 12-18:00 on weekends.

Reporting to: HDSS Service Manager

Job purpose: 

This is an exciting opportunity to be part of a service offering support to people leaving hospital or at risk of readmission. The postholder will play an intrinsic part in enabling the individual to get home safely, settle back into their own environment and regain and maintain a sense of independence, purpose, and increase their sense of wellbeing.

Undertaking all duties required to meet the service users’ needs for them to return home safely from hospital, remain in their own home and reduce the risk of hospital re-admission. Referrals will require the support worker to take individuals home from hospital to enable their discharge, using the service vehicle.

Key tasks and responsibilities:

• Ensure safe discharge home from hospital for service users, transporting them in the service vehicle.
• Provide support to a person returning from hospital and those identified by local health professionals as being at risk of a further decline in health or without a support mechanism.
• Ensuring any concerns regarding the safety of the service user’s, their health and or environment whilst in your care are immediately raised with the service manager or on call manager and concerns accurately recorded.
• Liaising with health professionals or the local authority to address concerns you may have for the service user.
• Provide practical and emotional support such as companionship, light cleaning, food and drink preparation, and assistance with shopping as required to ensure service user’s comfort and safety on discharge.
• To work flexibly across the Hospital Discharge and Community Service when required.
• To carry out follow-up welfare checks and visits as required and assist service users with their activities to re-enable their daily living skills for up to the maximum support period.
• Signpost to Age UK Bucks inhouse services and external organisations depending on the need of the client.

For full details of the role responsibilities, please see full job description. 

Application Process:

• Submit your CV and cover letter to recruitment@ageukbucks.org.uk 
• Your cover letter should be a maximum of 2 sides A4, explaining your motivation to apply for the role and how you meet the criteria specified in the job description.
• Closing Date: 31^stJuly 2026

Hospital Discharge Support Worker – Job Description

Download the full job description to learn more about the Hospital Discharge Support Worker role within our Hospital Discharge Support Service, including the key responsibilities, person specification and what it's like to work with Age UK Buckinghamshire.