Support Worker

Fledge February 2026

Job Description Support Worker

Contract period:

Permanent

Place of work:

Fledge central hub, Eastleigh, Hampshire (Fledge supported houses are
all located in Eastleigh)

Hours:

Salary:

Core onsite hours 37.5 hours/min 22.5 hours. Monday-Friday 9-5.
Flexible hours per week (including some out-of-hours and on-call
shifts)

£26,619-£28,106

Holiday:

25 days holiday plus bank holidays pro-rata

Responsible to:

Lead Support Worker

Responsible for:

No direct reports

Purpose of Job:

Join our dedicated team and make a real difference in the lives of
homeless and vulnerable young adults aged 18-35. You will help our
residents in achieving their goals and improving their quality of life
through person-led support. Fledge is a Christian charity, valuing a
culture of compassion, integrity, and inclusivity for our colleagues and
our residents. If you are motivated by helping others to help
themselves and want to be part of a team that embraces diversity,
collaboration and continuous learning please read on to learn more
about what you'll be involved in.

Required:

Enhanced DBS check; this position will involve working directly with
vulnerable young adults. Our recruitment checks, induction and
ongoing

support and supervision reflect our commitment to safeguarding
vulnerable adults.

Benefits:

Pension, 24/7 employee support from Health Assured, advice and
mentoring from The Fledge team.

Background

Fledge supports vulnerable and homeless 18–35-year-olds across the Borough of Eastleigh,
Hampshire. Our charity’s core services include supported accommodation with individualised and
holistic support to overcome barriers, build on strengths and learn skills to enable brighter and more
independent futures.

What are we looking for?

Do you have a compassionate nature and a strong desire to support young adults? Are you skilled in
communication, adaptable, and skilled in problem-solving?

We are looking for a compassionate and dedicated individual to join our friendly and committed team
of Support Workers.

This is an exciting time to join Fledge as we transition to new, larger premises which will allow us to
increase the services we are able to provide such as drop-ins, skills sessions and wellbeing support.

If you are passionate about making a positive impact and have the skills and qualities we are looking
for, we would love to hear from you!

Key Responsibilities:

Individual Support: Develop, implement, and review personalised support plans for residents. Offer
high-quality 1:1 support to residents, helping them progress towards their personal goals.
Conduct & Behaviours: Safely manage complicated behaviours and support residents in taking
responsibility for their actions.
Advocacy and Advice: Provide clear, accessible guidance on housing, health, welfare benefits, and
other areas, advocating for residents when needed.
Agency Liaison: Build positive relationships and collaborate with mental health services, housing
departments, and other agencies to meet the needs of residents.
Collaboration: Actively participate in staff and resident meetings. Proactively share relevant
information with colleagues to ensure effective joint working.
Record Keeping: Maintain accurate records and reports.
Other Duties: Align with data protection and confidentiality policies as well as legal, statutory, and
good practice requirements, including health and safety, equality and diversity, lone working, data
protection, and safeguarding. Address complaints promptly in line with Fledge procedures.

What you can expect from Fledge:

At Fledge, we pride ourselves on fostering a supportive and inclusive team culture. Our team is built on
the principles of collaboration, respect, and integrity.

Open Communication: Encouraging open and honest communication among team members to
ensure everyone feels heard and valued.
Supportive Environment: Creating a supportive environment where team members can share
their challenges and successes, and receive the necessary support to grow and develop.
Continuous Learning: Promoting continuous learning and professional development through
regular training sessions, workshops, and opportunities for personal growth.
Inclusivity: Embracing diversity and inclusivity, ensuring that all team members feel welcome and
respected, regardless of their background or experiences.
Being there in person: We operate on site within core hours to ensure our residents have the
support they need, and we believe in supporting our colleagues where we can so please ask us

about any requirements you have.

If you want to part of a purpose and values led team that embraces diversity, collaboration and
continuous learning please send in your application, we'd love to know more about you.