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An exciting opportunity has arisen to join our brilliant team of Support Workers. If you are self-motivated and enjoy a challenge where no two days are the same, then this role is for you!

As a Support Worker, you will be working in our 24-hour accommodation-based service in Nuneaton, providing housing related support to adults who are experiencing homelessness. You will act as a keyworker, encouraging positive and healthy lifestyles and assist individuals to develop skills for independent living. You will work closely with our partners across the county and take a multi-agency approach to reach positive outcomes for individuals.

You must have a can-do attitude, be willing to go the extra mile and be able to think outside the box. You will work on our internal IT system ensuring that all paperwork is accurately recorded and up to date. You must be able make decisions with the sole purpose of supporting the people we work alongside to achieve their goals to create positive outcomes.

You will be working on a rota which involves 4 shifts on followed by 4 shifts off, this will mean that weekend and bank holidays will form part of the normal working week.

To upload your CV to this role, click Apply Now.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

PEOPLE POTENTIAL POSSIBILITIES (P3 CHARITY)

To improve the lives of people using our services by providing direct support services. This includes being a point of contact with referring agents and partnership agencies to ensure effective liaison arrangements with respect to support are continued and enhanced.

• Work with people offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future.

• Act as individual ‘Keyworker’ to a group of people we support, taking lead responsibility within P3 (and acting as lead contact with other services) for the coordination and delivery of their support.

• To manage the day-to-day tasks within the hostel and ensure the safety and support of the residents.

• Manage properties when residents leave to ensure they are prepared for the next person to move into. This may include cleaning, ordering stock, and coordinating the move of furniture and belongings.

• There is an expectation that all support workers are flexible to the needs of the service and will provide cover, sometimes at short notice that may involve working nights, weekends, and bank holidays.

• To be flexible to the needs of both Artemis House and Midland Lodge and to provide support to cover both sites when needed.

• Work within P3's policies and style of operation - this will include tasks and day to day decision making relating to:

• Providing general practical and emotional support to people in order to promote their independence and recovery.
• Responding appropriately to chaotic and challenging behaviour to promote the wellbeing of people we support and staff.
• Providing an effective and responsive supportive service.

• Liaise with referral teams/agencies regarding vacancies and referrals.

• Participate in the staff team’s provision of individual support and needs assessment, including risk assessment, advice, emotional support, and practical assistance.

• Participate in assessing and reviewing future housing and support needs, and in identifying and coordinating internal and external services and referrals in response to these.

• Keep appropriate records of interventions with people and inform other staff of relevant issues.

• Facilitate regular consultation and action to enable people to make decisions concerning their resettlement options with a view to independent living.

• Assist in arranging appointments with the relevant professionals e.g., Social Workers, Probation Officers, Medical Staff.

• Provide advice and assistance to people on personal budgeting, debt management and claims for welfare benefits.

• Encourage the people we work alongside to be involved in the development and operation of the service, facilitating appropriate consultation and participation.

• Provide a non-specialist support service with regards to prompting people (where appropriate), to take prescribed medication on a day-to-day basis.

• If required, participate in on-call to ensure adequate cover is maintained for service delivery, where appropriate.

• Share responsibility for the effective use of information systems and procedures regarding people and other records, e.g., finance and staff communications.

• Be a member of the staff team working to provide a safe, sound and supportive environment.

• Participate, with other staff, in providing a broad range of activities and services (which take into account individual peoples circumstances and preferences) aimed at enabling people to live with reducing levels of support when appropriate.

• Deal with complaints in accordance with P3's agreed procedures.

• To share responsibility for good health and safety practices, including participating in fire drills and risk assessments, reporting to line-management any matters of concern and attend health and safety training.

• Ensure effective liaison with the Health and Safety Officer wherever necessary.

• Undertake the Staff Induction Programme, and assist, as requested, in the induction and training of new staff, students and volunteers.

• Participate in staff meetings, supervision meetings, training, team development sessions and other meetings as required, reporting back to the team as appropriate.

• Undertake development activities and training as necessary and appropriate to the role.

• Foster the equality, diversity and rights of others by ensuring people are respected and valued as individuals.

• Promote the rights and needs of people who use P3 services in the community.

• Work within the framework of P3’s equality and diversity policy at all times.

• Undertake such other duties and specialisms, as may be required from time to time to maintain or enhance P3’s services.

• The employee may on occasions, and in necessary circumstances, be called upon to undertake work in other locations in order to ensure P3's obligations to the people we work alongside are fulfilled.

• Undertake all duties in accordance with all P3 policies and relevant legislation and work towards their continuing development and implementation.

• Commitment to ensuring safeguarding training is relevant and current and safeguarding procedures, when necessary, are adhered to.

• You may be required to transport people you work alongside in your own transport.

All job descriptions are subject to periodic review.

This job description covers the range of duties required. It is P3 policy to, wherever possible, reach agreement on changes, however if this is not possible, P3 reserves the right to change the job description in line with the needs of the organisation.

P3 - PERSON SPECIFICATION

Must be able to demonstrate the following values;

• A commitment to people involvement and empowerment.

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• Promotion of equality of opportunity for people who have experienced oppression and disadvantage in their life opportunities.

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• Recognise and value all aspects
  of diversity.

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• Understanding of and commitment to the importance of accessing training, learning and development opportunities.

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• Understanding of those who use our services being enabled to have greater opportunities to exercise their rights.

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Able to demonstrate experience of

• At least one year’s professional experience of working with vulnerable adults.

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• Relevant personal experience.

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• At least three years’ experience of providing care and/or support services within another social care setting.

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• A sound understanding of the support needs of people who use our services.

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• An understanding of local authority regulation.

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• Knowledge of issues surrounding alcohol and substance misuse.

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• Knowledge of benefits system.

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• Knowledge and understanding of housing provision.

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• Knowledge and understanding of external partner agencies.

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• Basic understanding of computers.

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• Able to work on own initiative and prioritise workload.

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• Able to work as an integral member of the team.

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• Must be able to establish and maintain constructive relationships with a wide range of people including providers in external agencies.

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• Must demonstrate effective interpersonal and communication skills.

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• Must have ability to maintain accurate records.

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• Must be able to respond flexibly to the needs of people we support.

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• NVQ/QCF Level 2 or 3 in a social care field.

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• There must be substantial evidence of commitment to personal and career development relevant to the post.

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• Full UK driving license and access to a vehicle.

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