Looking for flexible work where you can truly make a difference?
Join the team at Clouds House as a Bank Support Worker, based at Clouds House, with hours offered on an as and when required basis. You’ll play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment.
Working within our fully integrated One Team model, you’ll help reinforce our 12-Step and trauma-informed treatment approach. No two shifts are the same – this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day.
What you’ll be doing:
- Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programme
- Promoting structure, communal responsibilities and positive recovery habits
- Maintaining a safe, respectful and supportive living environment
- Monitoring welfare, safeguarding and behavioural concerns, escalating where needed
- Supporting medication processes (including eMAR where trained)
- Completing accurate, up-to-date records and handovers
- Responding calmly and professionally to incidents or client needs
- Working closely with colleagues across all departments as part of one team
What we’re looking for:
- Experience in health, social care, recovery or residential settings
- Strong communication and people skills
- Emotional resilience with the ability to remain calm under pressure
- A professional, boundaried and compassionate approach
- Good organisation and attention to detail
- Understanding of safeguarding principles
- Commitment to recovery-focused and trauma-informed practice
Desirable:
- Experience in addiction or mental health services
- Knowledge of 12-Step recovery models
- Experience managing challenging behaviour
- Full UK Driving Licence
At Clouds House, you’ll be part of a supportive and passionate team making a genuine difference every day. We offer flexible bank shifts to fit around your availability, ongoing training and development opportunities, and the chance to build valuable experience in a rewarding recovery-focused environment where your contribution truly matters.
If you’re passionate about supporting others and want flexible work in a rewarding setting, we’d love to hear from you.
Please note: No sponsorships are available for this role.
Please see attached Job Description for full details