Support Worker

Location: Sandwell (covering West Bromwich, Oldbury, Smethwick, Wednesbury, Tipton, Rowley Regis and surrounding areas)

Hours: 18.5 hours per week, rolling rota (Part of a Job Share)

Salary: £22,932 per annum pro rata (£12.60 per hour)

Contract: Fixed Term Contract Until 31st December 2026

Additional Requirement: Full UK manual driving licence held for a minimum of 2 years and a willingness to drive service vehicles

We are looking for a dedicated Support Worker to join our 7-day hospital discharge service in Sandwell. You’ll work closely with hospital teams and partner organisations to help people return home safely after a hospital stay and maintain their independence.

You’ll be part of a supportive team that includes two Support Workers, two Coordinators, and a Service Manager.

What You’ll Do

• Respond to referrals and complete welfare calls and home visits.
• Attend hospital wards and discharge units to support patients.
• Provide practical and emotional support to aid recovery and independence.
• Assess needs, identify safeguarding concerns, and accurately record case notes.
• Signpost individuals to appropriate services and community resources.

This is a hands-on, community-based role where no two days are the same. You’ll need flexibility and confidence working in different locations across Sandwell.

Shift Pattern

• 4-day working weekon a rolling rota (3 long days + 1 short day).
• Long days:9:00am – 2:00pm or 3:00pm – 8:00pm
• Short day:9:00am – 12:30pm or 4:30pm – 8:00pm
• Includes one weekend day every three weeks: 9:00am – 8:00pm (2 long days + 1 short day on this week)
• Rotas provided 3 months in advance.

Interested? The closing date for applications is 23.59 on Wednesday 8th April 2026.

A full Job Description and Person Specification is available to download.

In return for your commitment and expertise, you’ll get:

• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders