Support Worker

Job Description

Title:

Support Worker

Reports to:

Day Opportunities Coordinator

Remuneration:

£23,627

Hours:

37.5 hours per week

Monday – Friday 9:00 am - 4:30 pm.

Based:

            Paul’s Place Hub, Shire Way, Yate, BS37 8YS

            Permanent Contract, 28 days annual leave which includes 3 days for the

Terms:
Christmas shutdown, plus bank holidays (based on a full-time equivalent), Occasional weekend
and evening working will be required.

DBS Status:

Enhanced DBS with appropriate barred checks

ROLE PURPOSE

To  provide  support  to  the  individuals  who  use  the  services  of  Paul’s  Place  (Members)  through
supporting  the  delivery  of  various  projects,  activities  and  services  including  our  new  service  for
young adults with a learning disability and/or autism. The role is to ensure that Members meet their
outcomes and  that  their  support  needs  are  met  (as outlined  in keyworker  meetings and  support
plans) and that you promote Members right to make informed choices and to exercise control when
it comes to their own lives and outcomes. You will be an enthusiastic compassionate person with a
positive can-do attitude and a willingness to work as part of a team.

MAIN DUTIES

Organisational
Responsibilities

1

•  To support and assist the Day Opportunities Coordinator in providing
support worker cover for all Paul’s Place projects, activities and
services.

•  To work with Members to enable and empower them to increase

their independence through their day support programme.

•  To support Members on the evening programme.
•  To lead on specific activities, or projects and contribute to the day

facility programme as part of a team and independently.

•  To be an assigned ‘Key Worker’ to a number of Members supporting

them to take the steps to achieve the things that they want to

through Paul’s Place services and by supporting Members to set and
meet their outcomes.  Completing all appropriate paperwork relating
to their plan.

•  To always model a caring, compassionate, and patient persona

working with Members to encourage and empower them.

•  To support Members to participate in Paul’s Place service, projects,
and activities, including practical support where required. Always
focusing on building Members skills and independence. This will
include projects and activities both on and off site.

•  To support Members with personal care where required and always
with dignity and being led by the individual that you are helping.
•  To support the delivery of meals to Members, where necessary,

adhering to all food hygiene standards and assisting Members who
need support at mealtimes.

•  To support the physical ‘set up’ of all Paul’s Place services this will
include the cleaning and sanitisation as part of infection control.

•  To support Members on short breaks throughout the year, this

involves travelling and providing overnight support.
•  Contribute to individual support plans for Members.
•  Encourage the active participation and involvement of Members in

activities.

•  Encourage and support Members to participate in developing and
leading on Paul’s Place activities and projects, where suitable, in
line with their interests and personal goals.

•  To work in a creative and solutions focused way through sharing
ideas for service development and improvement, in line with
Members needs and wishes.

•  Work with the whole Paul’s Place team to maintain a healthy and

safe day facility for Paul’s Place Members working in a ‘safety first’
culture.

•  Raise any welfare concerns to the Safeguarding lead.
•  To read and adhere to all risk assessments, policies and procedures

for Members and general use.

•  To complete all necessary paperwork in a professional and timely

manner.

Service Delivery,
Quality Assurance,
Monitoring and
Evaluation

Relationship
Management

•  To develop professional relationships with staff, volunteers,

Members, Trustees, and management colleagues.

•  To adhere to the Paul’s Place Professional Boundaries Policy and

‘live out’ the Paul’s Place values (inclusive, encouraging,
empowering, caring and friendly)

General duties

•  Attend  line  management  supervision,  team  meetings  and  annual

appraisal.

•  Keep  up  to  date  with  issues  and  developments  within  the  disability

community.

•  Attend  mandatory  safeguarding  training,  manual  handling  and
refresher  sessions,  as  well  as  other  relevant  staff  development/
learning sessions.

•  To  support  fundraising  activities  during  evenings  and/or  weekend

activities.

•  All staff may be asked to undertake other duties and responsibilities

as determined by the CEO or Board of Trustees.

Person Specification

2

EXPERIENCE

Essential (E) /
Desirable (D)

How
assessed

I

I

I

I

I

I

I

I

I
I
I
A

A

I

A

Experience of support work, either as a paid worker or
volunteer
Experience of supporting individuals with personal care
and practical support
Experience of supporting adults with learning disabilities.  E

E

E

3
KNOWLEDGE
1

Knowledge of risk assessing and working within a health
and safety regulated environment
Knowledge of safeguarding policies and procedures
particularly in connection to adults deemed at risk
Knowledge and understanding of the disability and the
challenges that disabled people face in line with
knowledge of equality and diversity.
Knowledge of working with individuals to agree support
plans

Proven skills and ability to carry through tasks to a
deadline
Problem solving skills and the ability to think creatively
Excellent verbal and written communication skills
Good listening skills and ability to empathise with others
Car driver and able to use your own vehicle for work
purposes
Basic knowledge and confidence in using IT

SKILLS
1

6
QUALIFICATIONS
1

NVQ  Level  2  in  Health  and  Social  Care  or  equivalent
experience
Good English and Maths

E

E

D

D

E

E
E
E
E

E

E

E

1

2

2

3

4

2
3
4
5

2

3