Support Worker

Working Hours: 40 hours per week (on a rota, over a 5-week period) 

Interview Date:  Wednesday 13 May, 2026 

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded. The Salvation Army forms part of the Christian church and boasts an extensive social remit, providing a range of social and community services, including services for children and the elderly, those trapped in modern-day slavery, homeless people, individuals struggling with addiction, and people seeking employment.

An exciting opportunity has arisen for a dynamic and highly motivated Support Worker with a vision and passion for working with homeless people within one of our Lifehouses (Supported housing) in James Lee House. 

Job Summary:

James Lee House is a Lifehouse (supported housing) designated to support up to 54 adults (18 years and over) who are experiencing homelessness and the difficulties and complexities with this.

We are looking to recruit a Support Worker who is motivated, experienced, and empathetic to assist with the delivery of high-quality support programmes promoting client choice and control, to ensure a positive and sustainable move to future accommodation.

Key Responsibilities:

• Understand and work within the Mission and Values of The Salvation Army.
• Support the Spiritual Programme running within the service where required.
• Respect the diversity of other people’s culture, faith and practice.
• To promote client choice by working as part of a team in supporting the Support Team to deliver a range of in-house support provisions which clients can opt into, and which are designed to achieve successful housing-related support outcomes.
• Work in line with all relevant legislation and guidelines to protect clients, colleagues, staff and visitors from any abuse, accident, or injury.
• Maintaining and developing day-to-day office duties and providing administrative support.
• The Support Worker will complete any other duties as could be reasonably expected of someone in the fulfilment of this role.

Successful candidate will have: 

• Respect, Compassion, Motivation, flexibility and commitment
• Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
• The ability to take the lead and make decisions
• Ability to work in busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
• Good verbal and written communication skills and proficiency in range of IT Packages including Microsoft
• Work shifts, unsociable hours, weekend/bank holiday work

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check (DBS: a satisfactory Enhanced DBS Disclosure with Barred List check of the Adult Workforce and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.  

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme