Support Officer

Job Description and Person Specification

Support Officer

Introduction

Bath Preservation Trust advocates for sustainable development and design excellence which
enhances and enables the amenity of the city of Bath and the ability for it to flourish positively now
and for the future. The exemplary historic centre is fundamental to its importance but there is also the
need for sustainable development and growth of the city. BPT is central to that process and has been
providing informed advice, guidance and responses to proposals for more than 90 years.

This role will be providing support to the Design, Conservation and Sustainability Manager and the
Placemaking Research Officer, in the delivery of a busy and varied workload in the unique double-
inscribed World Heritage city of Bath.

Job Purpose

The Support Officer will provide essential administrative and research support to a professional team
working on projects related to the built environment. The role involves managing some digital
resources, coordinating information requests, maintaining the team’s online presence, and
supporting meetings.

The role will also be responsible for responding to enquiries from members and the public as required.

Terms

Location: Schoolhouse, Countess of Huntingdon’s Chapel, Paragon, Bath BA1 5NW

Reports to: Design, Conservation and Sustainability Manager

Contract: Part-time, 0.5 FTE – 17.5 hours per week. Permanent following satisfactory completion of
six-month probationary period.

Salary: £22,848 (£12.60 per hour) per annum, pro rata. Actual salary £11,424)

About the Organisation

We are a leading architectural and conservation charity advocating for design
excellence, sustainable development, and the conservation of the historic environment. Our
mission is to influence planning and placemaking decisions that create vibrant, inclusive, and
environmentally responsible communities.

Purpose of the Role

Key Responsibilities

•  Research Support

•  Assist in gathering, organizing, and summarizing data for ongoing projects.

•  Support literature reviews and preparation of reports or presentations.

•  Administrative Duties

•

Take accurate minutes during meetings and distribute them promptly.

•  Manage digital filing systems to ensure documents are organized and accessible.

•  Handle incoming information requests and respond in a timely manner.

•  Website and Communication

•  Update and maintain the team’s website with current content, news, and resources.

•  Liaise with internal and external stakeholders to ensure accurate information flow.

•  Respond to enquiries from the general public.

•  General Clerical Tasks

•  Schedule meetings and manage calendars.

•  Prepare and format documents, spreadsheets, and presentations.

•  Provide ad hoc administrative support as required.

Working Relationships

•  Collaborates closely with researchers, project managers, and administrative staff.

•  Acts as a point of contact for external inquiries related to the team’s work.

Person Specification

Essential Criteria

•  Education & Knowledge

•  Level 3 qualification or equivalent experience in a relevant field.

•  Basic understanding of built environment concepts and terminology.

•  Skills & Competencies

•  Strong organisational and time-management skills.

•  Excellent written and verbal communication abilities.

•  Proficiency in Microsoft Office Suite and digital filing systems.

•  Ability to update and manage website content (basic CMS experience preferred).

•  Attention to detail and accuracy in minute-taking and document preparation.

•  Personal Attributes

•  Fundamental commitment to the principles of EDI and responsibility, appropriate to

the post for tackling racism and promoting good race, ethnic and community relations.

•  Proactive and able to work independently as well as part of a team.

•  Flexible and adaptable to changing priorities.

•  Professional and approachable.

Desirable Criteria

•  Experience in research support within an academic or professional setting.

•  Familiarity with data analysis or research tools.

•  Knowledge of accessibility and usability standards for web content.

Benefits of working for Bath Preservation Trust

•  Positive, collaborative, inclusive working culture
•  35 hour working week
•  Flexible working hours
•  Flexible working arrangements (subject to agreement and the requirements of the job)
•  34 days annual leave (including public holidays)
•  Employee Assistance Programme
•  Higher than statutory minimum company sick leave
•  Cycle to Work scheme
•  0% loans for public transport season tickets