The Support Caseworker is responsible for providing timely, person-centred support to individuals and families referred into Muscular Dystrophy UK services.

Support Caseworker – Referral Service

The postholder will use structured holistic conversations to understand needs, agree appropriate support, and help people access information, practical guidance, peer support, and other internal or external services.

This role ensures individuals feel informed, supported, and confident to access the help
they need at the right time, while contributing to consistent delivery of referral and support
pathways across services

The role does not provide clinical advice, but works alongside healthcare and other professionals where appropriate, with consent and in line with safeguarding and data protection requirements.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you.

We also offer a range of benefits including:

• Pension
• Life assurance
• Cycle scheme
• Health cash plan
• Financial wellbeing
• Employee assistance programme

Salary: £28,000 – £30,000 – Full time, permanentLocation: Head Office, London SE1 (with flexibility for homeworking)