Support and Integration Manager - 38hrs per week - Fixed term contract until 31st March 2027

Department

Homeless Services

Employment Type

FTC Full-Time

Minimum Experience

Mid-level

Compensation

£34,811 - £37,562 per annum

St Martins, has a vacancy for a Support and Integration Manager.

This is a full time fixed term contract until 31st March 2027, 38 hours per week, Monday - Friday.

This role focusses on enhancing service delivery, streamlining process, and managing a team to provide efficient & effective support. Managing any referral into services collaboratively with management colleagues, ensuring that access to the services is fair and transparent.

The post holder will provide effective and efficient Case Management to the Floating Support Team to ensure quality of support in line with person centred and trauma informed practice.

We are looking for:

Someone with the passion and drive to support anyone finding themselves in this situation.
Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
Experience of supporting people who have poor mental health, addictions or who are ex-offenders.
Ability and willingness to be flexible.
Experience of minimal supervision, ability to manage time effectively and possess good organisational skills.

Someone who is assertive and a good communicator, both verbally and in writing, at all levels.
Someone with the ability to work methodically with attention to detail and keep good statistics, case notes and records.

You can expect:

A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
You will have a personal development programme tailored to your interests within our field of work.
Up to 29 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.
Employee Assistance Programme (EAP)- that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems. Including up to 6 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.
We offer access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension. In addition, St Martins offers non-cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life insurance.

For further information on the role, please contact Sally Parker, Head of Homeless Support Services 01603 666563, sally.parker@stmartinshousing.org.uk.

We review applications and conduct interviews on a rolling basis as applications are received, so there is no fixed closing date for this vacancy. We therefore encourage interested candidates to apply as soon as possible.

Location

Norwich, Norfolk