Listed today
We have an opportunity at our Retirement Village for a role as Supervisor / Administrator. The purpose of this role is to provide support to the General Manager. To lead the team to ensure the highest standard of service is provided to each Resident in a warm, caring atmosphere and to provide an on-call emergency service to Residents in Nazareth Retirement Village. To ensure that Nazareth Care Mission Alive core values are incorporated into all aspects of service delivery.
Duties and Responsibilities:
- • Compiling staff rotas, dealing with leave requests and arranging cover when necessary
• Planning workloads, allocating tasks and monitoring progress against targets
• Briefing teams on new initiatives, changes to targets and company news
• Assisting with recruiting, training and helping staff reach their professional development
goals
• Devising work schedules and implementing deadlines
• Ensuring that quality standards are upheld
• Conducting performance reviews and inductions
• Collate staff hours and documents for submission to the Payroll Department
• Till & card machine reconciliation
• Processing supplier invoices
• Processing sales invoices
• Taking payments
• Assisting with ordering of stock
• Organising, advertising and participating in events and functions
• Complaint handling
• Working alongside service staff as and when required.
• To supervise all staff in Managers absence.
General Duties
• To be flexible about working hours.
• To be approachable and supportive to staff and managers.
• To attend staff meetings when appropriate and to be available for one-to-one sessions as
agreed.
• To attend appropriate training and development sessions as agreed with the General
Manager. - To maintain confidentiality at all times.
- To carry out any reasonable duties as requested by the General Manager.
- To be aware of and comply with safe working practices as laid down by the Health and Safety at Work Act.
- To uphold and promote equal opportunities in employment practice and service delivery.
All posts offered are subject to two satisfactory references and a enhanced DBS or PVG disclosure.