STUDENT SUPPORT – PART TIME

Job Description
STUDENT SUPPORT – PART TIME

Role Summary
•  As part of a team provide student wellbeing and support

Reports to)
Student Support Manager (SSM)
__________________________________________________________________________
Responsibilities

General

•  Maintain continuity of high standards in all aspects of the Charity’s service delivery
•  Responsible for ensuring high standards of health and safety compliance
•  Share in opening and ensuring the facilities are prepared for the arrival of students in the

morning

•  Support the proactive safeguarding of student artists

Students

•  Facilitate and oversee the meet and greet of student artists
•  Settle in new student-artists, assist with work experience and taster sessions.
•  Support the student-artist recruitment process, ensuring accurate recording on Rowan’s

reporting systems.

•  Help maintain accurate student-artists’ records in line with Charity procedures
•  Assist the SSM to implement development, support and behaviour plans/strategies for

student-artists.

•  Assist the SSM with student-artist welfare issues, including reporting into care plans and

liaising with student artists’ support networks as required. Supporting the implementation
of student artists’ risk assessments

•  Assist with the assessment and evaluation process by providing workshop cover

Workshops

•  Provide tea break and lunchtime support for student-artists
•  Assisting with trips if needed
•  Occasional short periods of workshop cover

Other

•  Any additional or different duties, as may be required from time to time.

Person Specification

Essential Criteria

Desirable Criteria

Qualifications,
experience and
background

•  Experience of working with adults with support and

care needs

•  Ability to keep accurate records

•  Previous experience
of creating and
delivering art
related workshops

•  Knowledge and

experience of using
databases

Specific skills/
knowledge

•  Ability to work collaboratively and a good team player
•  Strong communication skills with the ability to

communicate consistently and effectively across all
relevant areas of knowledge and expertise

•  Positive and supportive attitude
•  Ability to multitask and prioritise work in a dynamic

environment

•  Self-sufficient and confident to make decisions within

the boundaries of the role

•  Ability to be flexible and adapt ways if working to meet

the needs of the student artists

•  Experience of working and collaborating across team

IT skills, particularly with Microsoft Office

/organisation to achieve a positive experience
•  Proactive and creative approach to problem solving
•
•  Working knowledge of GDPR
•  Knowledge and experience of adult safeguarding
•  Approachable, confident and nurturing nature
•  Works with integrity, objectivity, accountability, and

transparency

•  Remains assured, diplomatic and balanced when
dealing with sensitive and/or difficult situations
•  Willingness to adapt to ever changing environment

Personal
Attributes

Other
Requirements

•  Sense of humour

•  Full Driving
License